Server - Masons (PM Shift)

Nashville, TN, USA|

Job Overview

Benefits

Health Insurance

401(k)

paid sick days

vacation

Paid holidays

Tuition Reimbursement

Employee Discounts

Job Description

Loews Vanderbilt Hotel, located in the heart of Nashville, Tennessee, offers a vibrant career opportunity in one of the city's most lively and culturally rich destinations. Just minutes away from Nashville's top attractions, this hotel is renowned for delivering warm Southern hospitality combined with an energetic ambiance that reflects the spirit of the local music scene and cultural heritage. As part of a network of iconic hotels and resorts across the United States, Loews Hotels & Co was founded in 1960 and has grown to become synonymous with quality, comfort, and exceptional guest experiences. The diverse and welcoming teams at Loews Vanderbilt cater to travelers seeking not only luxurious accommodations but also unforgettable moments enriched by the local environment and genuine service.

At Loews Vanderbilt Hotel, team members are valued for their individuality and are encouraged to bring their authentic selves to the workplace. The hotel's commitment to diversity and inclusion means careers here are built on respect for all, with a daily focus on creating a team member experience where everyone belongs, regardless of age, race, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. Whether your passion lies in guest services, culinary arts, finance, or corporate support, Loews Vanderbilt offers opportunities for growth in a supportive and engaging setting.

The role of Restaurant Bar Server at Loews Vanderbilt Hotel is designed for individuals passionate about hospitality and creating memorable dining experiences. This role involves more than just taking orders and serving drinks; it is about fostering a warm and vibrant atmosphere where every guest feels welcome and valued. With an in-depth knowledge of the menu, including food, beverages, and cocktails, the server plays a critical role in elevating the dining experience by offering personalized recommendations and attentive service that anticipates guest needs.

Working in close collaboration with bartenders, kitchen staff, and other team members, the Restaurant Bar Server ensures seamless operations and contributes to the overall ambiance and functionality of the dining area. The position demands a high level of professionalism, strong communication skills, and the ability to multitask effectively in a fast-paced environment. Flexibility in scheduling and a readiness to work during nights, weekends, and holidays are essential to meet the dynamic needs of the business.

Loews Vanderbilt Hotel also values ongoing development, providing training and growth opportunities for team members. Benefits such as competitive health and wellness plans, 401(k) with company match, paid time off including sick days, vacation, holiday leave, and bereavement allowances, as well as tuition reimbursement and discounts on hotel stays and pet insurance, make this an attractive employment choice. The hotel recognizes the importance of work-life balance and supports team members in achieving their career ambitions while contributing to iconic hospitality experiences that create lasting memories for guests and themselves alike.

Job Requirements

Previous experience in a food and beverage setting is required
High school diploma or equivalent preferred
Knowledge of alcoholic beverages and service techniques highly preferred
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift
Ability to multitask and work efficiently in a fast-paced environment
Flexibility to work varying shifts including nights, weekends, and holidays as needed
Ability to obtain a valid TABC permit

Job Qualifications

Previous experience in a food and beverage setting is required
Knowledge of alcoholic beverages and service techniques highly preferred
High school diploma or equivalent preferred
Strong understanding of menu offerings, service etiquette, and guest engagement
Excellent guest service skills with a focus on personalized and memorable interactions
Basic proficiency with computer systems for order entry and processing
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift
Ability to multitask and work efficiently in a fast-paced environment
Flexibility to work varying shifts including nights, weekends, and holidays as needed
Ability to obtain a valid TABC permit

Job Duties

Greet guests warmly, present menus, and offer personalized food and drink recommendations
Take accurate orders, noting special requests or dietary needs, and communicate them clearly to the kitchen or bar
Serve food and beverages promptly, ensuring quality and presentation meet the highest standards
Check in with guests throughout their visit to ensure satisfaction and address any needs
Refill drinks and anticipate guest requirements for a seamless, enjoyable experience
Maintain in-depth knowledge of the menu, including specials, pairings, and preparation methods
Answer guest inquiries about food, beverages, and cocktails with confidence and professionalism
Process payments accurately and efficiently, handling both cash and card transactions
Collaborate with bartenders, kitchen staff, and team members to ensure smooth operations
Set up and break down bar and dining areas, restocking and organizing supplies as needed
Keep tables, seating areas, and menus clean and tidy throughout service
Respond to guest feedback or concerns promptly and professionally to ensure a positive experience
Assist in resetting the dining area for the next service to maintain a welcoming environment
Perform other duties as assigned to support overall operations
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all mandatory training sessions and meetings
Perform other duties as assigned