Server - Main Village

Missoula, MT, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $18.00 - $22.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Career development and advancement opportunities

Employee assistance program

Referral Bonus Program

Carpool reimbursement

Employee discounts on merchandise

Employee Lunch Provided

Job Description

Paws Up Montana is a premier luxury ranch resort located in the breathtaking landscape of Montana. As a family-owned and award-winning destination, it captures the spirit of the American West while providing an exceptional guest experience. Known for its stunning natural surroundings and unparalleled hospitality, Paws Up Montana offers guests a unique blend of adventure, relaxation, and Western luxury. The resort caters to discerning travelers seeking a high-end retreat where they can enjoy authentic outdoor activities, exquisite dining, and world-class service. The team at Paws Up Montana is dedicated to maintaining this reputation by delivering memorable experiences that exceed expectations.

Currently, Paws Up Montana is hiring Servers to join their vibrant hospitality team. Servers at Paws Up Montana serve as the vital link between guests and the culinary team, ensuring smooth communication and service flow. The role involves managing multiple facets of the dining experience, from taking orders to addressing guests' special requests and maintaining table settings. This is an exciting opportunity to work in a high-energy, guest-focused environment where attention to detail and genuine hospitality are paramount. The starting wage for this position is $18 per hour, with the potential for higher pay based on experience. Paws Up Montana values team members who are passionate about hospitality and committed to upholding the highest standards of service.

This position is ideal for individuals who thrive in a fast-paced, dynamic setting and take pride in creating exceptional dining experiences. Servers will utilize resort POS systems to accurately enter and deliver guest orders, ensure sanitation and presentation standards are met, and collaborate closely with fellow team members to meet and exceed guest expectations. The resort provides various opportunities for career growth, including advancement in the food and beverage department. Employees benefit from comprehensive support programs, including counseling services, referral bonuses, and transportation reimbursements. With a strong culture of teamwork and mutual respect, Paws Up Montana encourages employees to develop their skills and grow within the company while enjoying a rewarding and supportive work environment.

Job Requirements

High school diploma, GED or vocational training or job-related course work
Minimum 1 year of experience as a server, preferably in a resort or fine dining setting
Knowledge of world class hospitality and service
Basic knowledge of beer, wine, spirits, food and culinary methods
Valid Food Handler's License
Valid State Driver's License
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management

Job Qualifications

High school diploma, GED or vocational training or job-related course work
Minimum 1 year of experience as a server, preferably in a resort or fine dining setting
Knowledge of world class hospitality and service
Basic knowledge of beer, wine, spirits, food and culinary methods
Valid Food Handler’s License
Valid State Driver’s License
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management

Job Duties

Take and serve orders
Enter guest orders using resort POS systems
Know the sequence of service and follow it each time when approaching a table
Prepare tables with special attention to sanitation and presentation
Attend to guests upon entrance
Present menus and help guests select food and beverages
Answer questions pertaining to the restaurant menus
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials
Communicate food restrictions to Food and Beverage and Culinary team
Collaborate with server assistants to ensure guests needs are met
Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct
Converse with the guests at a high level, being aware of their needs and fulfill special requests as instructed by management or the guest directly
Ensure confidentiality of guests before and throughout their stay
Assist with guest service issues accurately and promptly
Communicate effectively with Restaurant Manager to assist
Maintain up-to-date awareness of Resort information and amenities
Work in collaboration with other teammates to deliver guests expectations
Maintain a clean, organized dining room and workstation
Perform opening and closing duties
Maintain table settings, cleanliness and service throughout the course of the meal
Present check in a timely manner
Follow all company and safety and security policies and procedures