Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $20,000.00 - $110,000.00
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Work Schedule

Standard Hours
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Benefits

healthcare
Tuition Assistance
401(k)
Employee Discounts
rewards and recognition
competitive earning opportunities
fully paid training

Job Description

Maggiano's Little Italy, located in Jacksonville, FL, is a distinguished Italian-American restaurant that offers guests an authentic dining experience reminiscent of Grandma Nonna's kitchen. Operated under the umbrella of Brinker International, a leader in casual dining with a long-standing reputation for hospitality and quality food, Maggiano's brings to life Italian-American tradition in every dish and interaction. The facility at 10367 Midtown Pkwy, Jacksonville, FL 32246, is a vibrant place where guests gather to enjoy great food, warm company, and memorable celebrations. Founded by the original originator of casual dining, Norman Brinker, the brand revolutionized the dining out experience by bridging the gap between the formal, high-priced restaurants and fast food chains, crafting a space where everyone can relish in exceptional meals without compromise. Beyond just serving delightful Italian meals, Maggiano's is deeply rooted in community and charitable endeavors, supporting organizations like the Make-A-Wish Foundation and regional food banks while fostering a caring family environment internally through programs like the Brinker Family Fund.

For those passionate about food service and guest satisfaction, Maggiano's offers an exciting server position. The Servers at Maggiano's are the frontline ambassadors, responsible for taking food and beverage orders and ensuring guests receive impeccable service throughout their dining journey. This role demands professionalism, quick thinking, and a genuine love for creating memorable experiences for all guests. Servers here are part of a dynamic team that prides itself on bringing people together to celebrate family, friendship, and life's special moments. Whether working special events or regular dining services, the atmosphere fosters teamwork, fun, and a commitment to excellence. Earning potential ranges broadly from $20,000 to $110,000 annually, reflecting competitive pay aligned with experience and performance. The company not only values hard work but also offers a suite of benefits, including healthcare plans, tuition assistance, a 401(k) plan with company match, and numerous employee discounts. Prospective candidates interested in cultivating a rewarding career in food service with plentiful growth opportunities will find Maggiano's Little Italy an inspiring and supportive place to thrive.

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 year experience in a customer service role preferred
  • Ability to communicate effectively with guests and team members
  • Capable of standing and walking for long periods
  • Availability to work flexible hours including nights, weekends, and holidays
  • Basic math skills for handling transactions
  • Willingness to adhere to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent customer service orientation
  • Knowledge of basic food safety practices
  • Team player with a positive attitude

Job Duties

  • Take food and beverage orders accurately and promptly
  • Serve food and beverages to guests in a courteous and professional manner
  • Maintain cleanliness and organization of the dining area
  • Assist in setting up and breaking down dining spaces for service
  • Ensure guest satisfaction by addressing any concerns or special requests
  • Collaborate with kitchen and bar staff to ensure timely service
  • Participate in team meetings and training sessions to improve service quality

Job Criteria

Experience

Entry Level (1-2 years)


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