
Job Overview
Benefits
Health Insurance
Dental Insurance
Tuition Assistance
401(k) savings plan
Rewards and recognition programs
Employee Discounts
Paid Time Off
Job Description
Maggiano's Little Italy in Cincinnati, OH is a cherished establishment renowned for bringing Italian American tradition to life with an inviting, casual dining experience. As part of Brinker International, a global hospitality leader, Maggiano's offers guests a unique blend of Italian cuisine and warm atmosphere where family and friends come together to share memorable meals. Located at 7875 Montgomery Rd., Cincinnati, OH 45236, this vibrant restaurant prides itself on delivering professional food service and exceptional guest satisfaction, making every dining experience special and authentic. The company's philosophy, known as The Maggiano's Way, is centered around hospitality and fostering genuine connections among guests and team members alike, inspired by its origins as a pioneer in casual dining by founder Norman Brinker. The restaurant not only stands out for its culinary offerings but also its commitment to supporting communities and creating joyous occasions through hosting a variety of events like weddings, bar/bat mitzvahs, birthdays, and baby showers, further embedding itself in the lives of its patrons.
The Server role at Maggiano's encapsulates much more than merely taking food and beverage orders and delivering them to guests. It embodies being a key ambassador of the brand, upholding the tradition of exceptional service that makes the guests feel valued and special. Servers play a vital role in maintaining the fast-paced yet warm environment that Maggiano's is known for, offering guests the delight of delicious Italian dishes alongside outstanding hospitality. This position offers highly competitive earning opportunities and various career development prospects, such as the potential for global training roles. Servers are expected to work energetically and attentively, managing long days and the physical demands of the job, including carrying heavy plates, all while staying positive and focused on guest satisfaction. Employees enjoy numerous benefits including healthcare plans with domestic partner coverage based on tenure, tuition assistance, a leading 401(k) savings plan with company match, rewards and recognition programs, as well as exclusive discounts on dining and other lifestyle products. Maggiano's embraces workplace diversity, supports equal opportunity employment, and participates in e-Verify, reflecting its dedication to a happy, inclusive, and supportive work environment. The Front of the House team is a collective of passionate professionals, including roles like Maitre D', Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess, and Bartender, all working seamlessly to create a welcoming and celebratory ambiance reminiscent of Italian Americana hospitality. Joining Maggiano's as a Server means becoming a part of a community that values happiness, teamwork, and the joy of making a positive impact every day onsite and in the community at large.
The Server role at Maggiano's encapsulates much more than merely taking food and beverage orders and delivering them to guests. It embodies being a key ambassador of the brand, upholding the tradition of exceptional service that makes the guests feel valued and special. Servers play a vital role in maintaining the fast-paced yet warm environment that Maggiano's is known for, offering guests the delight of delicious Italian dishes alongside outstanding hospitality. This position offers highly competitive earning opportunities and various career development prospects, such as the potential for global training roles. Servers are expected to work energetically and attentively, managing long days and the physical demands of the job, including carrying heavy plates, all while staying positive and focused on guest satisfaction. Employees enjoy numerous benefits including healthcare plans with domestic partner coverage based on tenure, tuition assistance, a leading 401(k) savings plan with company match, rewards and recognition programs, as well as exclusive discounts on dining and other lifestyle products. Maggiano's embraces workplace diversity, supports equal opportunity employment, and participates in e-Verify, reflecting its dedication to a happy, inclusive, and supportive work environment. The Front of the House team is a collective of passionate professionals, including roles like Maitre D', Foodrunner, Busser, Carry Out and Delivery Supervisor, Host/Hostess, and Bartender, all working seamlessly to create a welcoming and celebratory ambiance reminiscent of Italian Americana hospitality. Joining Maggiano's as a Server means becoming a part of a community that values happiness, teamwork, and the joy of making a positive impact every day onsite and in the community at large.
Job Requirements
- high school diploma or equivalent
- prior experience in food service preferred
- ability to work flexible hours including evenings and weekends
- physical ability to stand for extended periods and carry heavy trays
- friendly and customer-focused attitude
- ability to work in a team environment
- basic math and communication skills
Job Qualifications
- high school diploma or equivalent
- previous experience in a food service or hospitality role preferred
- excellent communication and interpersonal skills
- ability to work in a fast-paced environment
- strong multitasking abilities
- basic math skills for handling transactions
- knowledge of food safety and hygiene practices
Job Duties
- take food and beverage orders from guests
- serve food and beverages promptly
- provide friendly and attentive customer service
- maintain clean and organized workstations
- collaborate with kitchen and bar staff
- handle guest inquiries and requests professionally
- process payments and handle cash transactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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