Server, Lodge Kohler

Located in Green Bay, WI, Lodge Kohler is a prestigious establishment known for delivering exceptional hospitality combined with a refined dining experience. As part of the renowned Kohler brand, this resort combines luxury accommodations with top-tier food and beverage offerings, making it a sought-after destination for travelers and locals alike. The venue prides itself on its commitment to quality service, attention to detail, and creating memorable experiences that reflect the hallmark elegance and charm of the Kohler name.

The food and beverage team at Lodge Kohler plays a crucial role in upholding these high standards. They are dedicated to transforming every guest’s visit into a delightful event marked by superior service and culinary excellence. Joining this team means immersing oneself in a rich environment where passion for food and hospitality is nurtured and developed. This role is part-time with flexible shifts throughout weekdays and weekends, covering hours between 10:30 a.m. and 10:00 p.m., which makes it ideal for individuals seeking adaptable working hours in a high-energy, rewarding atmosphere.

The position focuses on providing guests with an outstanding dining experience by employing effective selling techniques, demonstrating proper food and liquor handling practices, and mastering general restaurant operations. The responsibilities include communicating menu specials and changes to guests, making personalized food and beverage suggestions to enhance their dining experience, and efficiently managing orders through the Point of Sale (POS) system to ensure accuracy. Employees are expected to uphold the highest hospitality standards by greeting guests warmly, facilitating seamless payment transactions, and maintaining the cleanliness and readiness of dining areas.

Team members also take part in light cleaning duties, collaborate with other restaurant staff to ensure operations run smoothly, and directly engage with guests to ascertain and fulfill their needs promptly. Attention to detail is emphasized, particularly in observing guest satisfaction, responding quickly to additional requests, and managing service flow from food and beverage delivery to table clearing and resetting. For employees of legal drinking age and with the necessary licensing, there is an opportunity to prepare and serve mixed drinks, adding a valuable skill to their hospitality repertoire.

Overall, this role offers a comprehensive platform for growth in food and beverage service within a distinguished resort setting. Employees gain hands-on experience not only in front-of-house operations but also in inventory management, side station maintenance, and assisting in various restaurant tasks, including answering telephones and seating guests. This multifaceted exposure helps staff broaden their expertise and excel in the dynamic hospitality industry while contributing to the exceptional guest experiences that define Lodge Kohler.