Server (Lobby Bar)

Arlington, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k)

paid sick days

vacation

Holidays

Pet insurance

Tuition Reimbursement

Team member hotel rates

Job Description

Loews Arlington Hotel and Convention Center is a premier full-service meetings and resort destination located in the heart of the nation’s leading sports and entertainment district. Situated conveniently between Dallas and Fort Worth, the hotel is surrounded by iconic venues such as Globe Life Field, home of the 2023 World Series Texas Rangers, and AT&T Stadium, the celebrated home of the Dallas Cowboys. This expansive resort boasts 888 guest rooms, featuring five diverse restaurants and lounges, two swimming pools complete with an authentic sandy beach, cabanas, a thrilling water slide, a state-of-the-art fitness center, as well as a full-service spa and salon. In addition, the hotel offers an impressive 266,000 square feet of meeting and event space, making it an ideal choice for both group gatherings and individual family vacations seeking an immersive luxury experience.

Founded in 1960, Loews Hotels manages an expansive portfolio of iconic hotels and resorts across the United States. The company is committed to delivering outstanding experiences to guests, while fostering an inclusive and supportive environment for its team members. Loews emphasizes growth, diversity, and belonging across all levels of employment, ensuring that every employee feels valued for their unique identity and professional goals. Whether a team member’s focus is on creating memorable stays for guests or supporting business operations behind the scenes, Loews provides ample opportunities for career advancement and personal development.

The Restaurant Bar Server position at Loews Arlington Hotel and Convention Center plays a vital role in delivering exceptional guest services in one of the resort’s dynamic dining venues. This role requires an experienced bar service professional who can create a welcoming and vibrant atmosphere while expertly navigating the menu offerings, beverage selections, and cocktail preparations. The individual will engage thoughtfully with guests, offering personalized recommendations and attending to their needs promptly and courteously. The Restaurant Bar Server works collaboratively with bartenders, kitchen staff, and other team members to ensure that every guest enjoys a seamless, high-quality dining experience.

The ideal candidate for this role is a service-oriented and detail-driven individual who thrives in a fast-paced environment. Strong communication skills, a proactive approach to problem-solving, and a team-centered attitude are essential attributes. This position offers a meaningful chance to contribute to the renowned hospitality experience Loews Arlington Hotel is known for while enjoying a supportive workplace culture that values inclusivity and employee growth. Veterans and military spouses are especially encouraged to apply, reflecting the company’s commitment to diverse hiring practices.

This full-time role demands flexibility to work varied schedules, including weekends and holidays. With competitive health and wellness benefits, 401(k) with company match, paid time off, pet insurance, and more, Loews Arlington Hotel upholds its promise to support both its guests and staff. Those who bring a passion for hospitality and a dedication to exceeding guest expectations will find this role rewarding and impactful within one of the country’s premier resort destinations.

Job Requirements

High School Diploma or equivalent preferred
Previous experience in a food and beverage setting is required
Knowledge of alcoholic beverages and service techniques highly preferred
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift
Ability to multitask and work efficiently in a fast-paced environment
Ability to work flexible schedule including weekends and holidays

Job Qualifications

Previous experience in a food and beverage setting is required
Knowledge of alcoholic beverages and service techniques highly preferred
Strong understanding of menu offerings, service etiquette, and guest engagement
Excellent guest service skills with a focus on creating personalized and memorable interactions
Basic proficiency with computer systems for order entry and processing
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly
Ability to multitask and work efficiently in a fast-paced environment
Ability to work flexible schedules including weekends and holidays
High School Diploma or equivalent preferred

Job Duties

Greet guests warmly, present menus, and offer personalized food and drink recommendations
Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar
Serve food and beverages promptly, ensuring quality and presentation meet standards
Check on guests during their visit to ensure satisfaction and address any needs
Refill drinks and anticipate guest requirements for a seamless experience
Maintain knowledge of the menu, including specials, pairings, and preparation methods
Answer guest inquiries about food, beverages, and cocktails with confidence
Process guest payments accurately and efficiently, handling cash and card transactions
Collaborate with bartenders, kitchen staff, and team to ensure smooth operations
Set up and break down the bar and dining areas, restocking and organizing supplies
Keep tables, seating areas, and menus clean and tidy throughout service
Respond to guest feedback or concerns professionally to ensure a positive experience
Assist in resetting the dining area for the next service to maintain a welcoming environment
Other duties as assigned