Server (Lobby Bar)

Arlington, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

401(k)

paid sick days

vacation

Holidays

Pet insurance

Tuition Reimbursement

Team member hotel rates

Job Description

Loews Arlington Hotel and Convention Center is a premier full-service meetings and resort destination located in the heart of the nation’s leading sports and entertainment district. Situated conveniently between Dallas and Fort Worth, the hotel is surrounded by iconic venues such as Globe Life Field, home of the 2023 World Series Texas Rangers, and AT&T Stadium, the celebrated home of the Dallas Cowboys. This expansive resort boasts 888 guest rooms, featuring five diverse restaurants and lounges, two swimming pools complete with an authentic sandy beach, cabanas, a thrilling water slide, a state-of-the-art fitness center, as well as a full-service spa... Show More

Job Requirements

High School Diploma or equivalent preferred
Previous experience in a food and beverage setting is required
Knowledge of alcoholic beverages and service techniques highly preferred
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly throughout the shift
Ability to multitask and work efficiently in a fast-paced environment
Ability to work flexible schedule including weekends and holidays

Job Qualifications

Previous experience in a food and beverage setting is required
Knowledge of alcoholic beverages and service techniques highly preferred
Strong understanding of menu offerings, service etiquette, and guest engagement
Excellent guest service skills with a focus on creating personalized and memorable interactions
Basic proficiency with computer systems for order entry and processing
Physical ability to stand, stoop, bend, and lift up to 50 pounds repeatedly
Ability to multitask and work efficiently in a fast-paced environment
Ability to work flexible schedules including weekends and holidays
High School Diploma or equivalent preferred

Job Duties

Greet guests warmly, present menus, and offer personalized food and drink recommendations
Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar
Serve food and beverages promptly, ensuring quality and presentation meet standards
Check on guests during their visit to ensure satisfaction and address any needs
Refill drinks and anticipate guest requirements for a seamless experience
Maintain knowledge of the menu, including specials, pairings, and preparation methods
Answer guest inquiries about food, beverages, and cocktails with confidence
Process guest payments accurately and efficiently, handling cash and card transactions
Collaborate with bartenders, kitchen staff, and team to ensure smooth operations
Set up and break down the bar and dining areas, restocking and organizing supplies
Keep tables, seating areas, and menus clean and tidy throughout service
Respond to guest feedback or concerns professionally to ensure a positive experience
Assist in resetting the dining area for the next service to maintain a welcoming environment
Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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