Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Flexible spending account
Employee stock purchase plan
Disability insurance
401(k) matching
Paid jury duty
Vision Insurance
Job Description
Hyatt Regency Houston-Downtown offers an incredible opportunity to join their Food & Beverage team as a Server-Cocktail/Beverage on a full-time basis located in Houston, TX. Hyatt is a globally recognized hospitality brand that has been celebrated for its exceptional workplace culture and service standards. It has earned a place on Fortune and Great Place To Work's "100 Best Companies to Work For" list for an impressive 12 consecutive years, highlighting the company's commitment to employee satisfaction and guest experience. As a renowned name in the hotel industry, Hyatt Regency Houston-Downtown provides a vibrant work environment where each employee plays a vital role in delivering premium service.
This position as a Cocktail/Beverage Server at LobbiBar is crucial to creating memorable guest experiences through attentive, friendly, and knowledgeable beverage service. The role involves greeting guests warmly, engaging with them through genuine conversation, and guiding them thoughtfully through the cocktail, beer, wine, and beverage options available. This position requires an individual who can efficiently and accurately process beverage orders using the POS system, ensuring timely delivery of drinks while maintaining the highest standards of drink presentation and cleanliness.
The successful candidate will continuously monitor guest satisfaction, anticipating needs to ensure an elevated level of service throughout the guests’ visit to the lounge. Collaboration with bartenders and other team members is essential to provide seamless and enjoyable service. The role also demands strict adherence to all safety and responsible alcohol service regulations. Hyatt Regency Houston-Downtown fosters an inclusive, diverse work culture where employees are valued regardless of race, ethnicity, gender identity, or veteran status, making it a workplace where respect and equal opportunity flourish.
Hyatt offers a competitive benefits package that supports employee well-being and professional growth, including medical, dental, and vision insurance, vacation and sick leave, and access to exclusive Hyatt hotel discounts worldwide. Joining Hyatt as a Cocktail/Beverage Server means becoming part of a brand synonymous with quality hospitality and a commitment to excellence, offering not only a job but a career path within one of the world's most esteemed hospitality companies. This full-time employment opportunity is perfect for individuals passionate about hospitality, who thrive in a fast-paced environment and are eager to contribute to an award-winning team.
This position as a Cocktail/Beverage Server at LobbiBar is crucial to creating memorable guest experiences through attentive, friendly, and knowledgeable beverage service. The role involves greeting guests warmly, engaging with them through genuine conversation, and guiding them thoughtfully through the cocktail, beer, wine, and beverage options available. This position requires an individual who can efficiently and accurately process beverage orders using the POS system, ensuring timely delivery of drinks while maintaining the highest standards of drink presentation and cleanliness.
The successful candidate will continuously monitor guest satisfaction, anticipating needs to ensure an elevated level of service throughout the guests’ visit to the lounge. Collaboration with bartenders and other team members is essential to provide seamless and enjoyable service. The role also demands strict adherence to all safety and responsible alcohol service regulations. Hyatt Regency Houston-Downtown fosters an inclusive, diverse work culture where employees are valued regardless of race, ethnicity, gender identity, or veteran status, making it a workplace where respect and equal opportunity flourish.
Hyatt offers a competitive benefits package that supports employee well-being and professional growth, including medical, dental, and vision insurance, vacation and sick leave, and access to exclusive Hyatt hotel discounts worldwide. Joining Hyatt as a Cocktail/Beverage Server means becoming part of a brand synonymous with quality hospitality and a commitment to excellence, offering not only a job but a career path within one of the world's most esteemed hospitality companies. This full-time employment opportunity is perfect for individuals passionate about hospitality, who thrive in a fast-paced environment and are eager to contribute to an award-winning team.
Job Requirements
- High school diploma or equivalent
- Must have TABC and Texas Food Handler Certification
- Previous experience in beverage service preferred
- Ability to work flexible hours including evenings, weekends and holidays
- Strong communication skills
- Ability to lift up to 35 lbs
- Ability to stand and walk for extended periods
- Must be able to work in a fast-paced environment
Job Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Strong interpersonal and communication skills
- Must be able to work a flexible schedule including evenings, weekends and holidays
- TABC and Texas Food Handler Certification required
- Previous experience in a high-volume bar or lounge setting preferred
- Knowledge of spirits, wine, beer, and craft cocktails is a plus
- Enthusiasm for hospitality and guest service
- Ability to lift moderate weight, up to 35 lbs
- Ability to stand and/or walk for long for entirety of shift
Job Duties
- Greet guests warmly and build rapport through genuine, casual conversation
- Guide guests through cocktail and beverage selections with confident knowledge and thoughtful recommendations
- Accurately take beverage orders and enter them into the POS system
- Ensure timely delivery of all drinks
- Present beverages in an appealing, professional manner maintaining high standards of cleanliness and presentation
- Monitor guest satisfaction and anticipate needs throughout their visit
- Maintain a clean, organized, and inviting bar lounge environment
- Collaborate with bartenders and fellow team members to ensure seamless service
- Uphold all safety and responsible alcohol service protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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