Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal allowance
Job Description
The hiring establishment is a reputable and dynamic restaurant located in Lincoln, NE. This venue prides itself on delivering an exceptional dining experience to every guest, fostering a welcoming environment that encourages patrons to return. Known for its commitment to excellence in hospitality, this restaurant blends quality cuisine with outstanding customer service to create memorable moments for all who visit. Being part of this team means joining a company that values dedication, teamwork, and a positive attitude, ensuring that every guest feels valued and well cared for.
The role of Server is pivotal in upholding the establishment's high standards of service. As the first point of contact for guests, the Server is expected to greet visitors promptly, within one minute of seating, and guide them through the menu with confidence and charm. Responsibilities extend beyond basic serving to include suggesting menu items, managing orders accurately, and ensuring timely delivery of food and beverages. This position demands a sincere dedication to hospitality excellence, requiring the Server to work effectively in a team environment while maintaining clear communication with guests and colleagues alike.
This role offers an opportunity for individuals who thrive in a fast-paced, dynamic setting where multitasking and organizational skills are essential. The Server is also responsible for providing responsible alcohol service in line with company policies and local regulations, enhancing the guest experience responsibly and safely. Physical stamina is necessary, as the position requires standing and walking for extended periods and handling tasks such as pre-bussing tables, running food, and maintaining cleanliness throughout the dining area.
In addition to serving guests, the Server assists with seating arrangements and phone handling when the host staff is unavailable, showcasing the importance of versatility and cooperation within the team. A strong emphasis is placed on guest satisfaction, with the Server encouraged to monitor and address any concerns promptly, ensuring positive outcomes. This job is ideal for someone who is personable, energetic, and passionate about providing excellent service while working in a supportive team environment.
The role of Server is pivotal in upholding the establishment's high standards of service. As the first point of contact for guests, the Server is expected to greet visitors promptly, within one minute of seating, and guide them through the menu with confidence and charm. Responsibilities extend beyond basic serving to include suggesting menu items, managing orders accurately, and ensuring timely delivery of food and beverages. This position demands a sincere dedication to hospitality excellence, requiring the Server to work effectively in a team environment while maintaining clear communication with guests and colleagues alike.
This role offers an opportunity for individuals who thrive in a fast-paced, dynamic setting where multitasking and organizational skills are essential. The Server is also responsible for providing responsible alcohol service in line with company policies and local regulations, enhancing the guest experience responsibly and safely. Physical stamina is necessary, as the position requires standing and walking for extended periods and handling tasks such as pre-bussing tables, running food, and maintaining cleanliness throughout the dining area.
In addition to serving guests, the Server assists with seating arrangements and phone handling when the host staff is unavailable, showcasing the importance of versatility and cooperation within the team. A strong emphasis is placed on guest satisfaction, with the Server encouraged to monitor and address any concerns promptly, ensuring positive outcomes. This job is ideal for someone who is personable, energetic, and passionate about providing excellent service while working in a supportive team environment.
Job Requirements
- Must be at least 18 years old to serve alcohol or as required by state regulations
- ability to communicate clearly in English
- ability to stand and walk for extended periods
- ability to reach, bend, stoop, wipe, and lift up to 60 lbs
- ability to meet the physical demands of the position
Job Qualifications
- Must be at least 18 years old to serve alcohol or as required by state regulations
- friendly, outgoing personality with a positive demeanor
- strong problem-solving skills and ability to remain calm under pressure
- ability to multitask and stay organized in a fast-paced environment
- ability to meet the physical demands of the position
- ability to communicate clearly in English
- ability to stand and walk for extended periods
- ability to reach, bend, stoop, wipe, and lift up to 60 lbs
Job Duties
- Greeting guests within one minute of being seated
- work effectively in a team environment and communicate clearly with guests and fellow Team Members
- introduce yourself by name and demonstrate strong salesmanship through menu knowledge, presentation, and suggestive selling
- serve food and beverages in a courteous, accurate, and timely manner
- provide responsible alcohol service in accordance with company policies and all state and local regulations
- accurately and promptly enter orders to follow table to terminal guidelines
- assist with seating guests and answering phones when the host staff are unavailable
- pre-bus tables in your section and nearby areas
- maintain a 'full hands in, full hands out' approach
- run food, refill beverages, and complete side work throughout the shift
- consistently offer appetizers, fried rice, and desserts to every guest
- process guest payments accurately and promptly
- bus and reset tables promptly
- maintain general cleanliness of the restaurant, your assigned section, including floors, dining room, BOH, restrooms, doors, and windows
- complete all assigned side work duties
- monitor guest satisfaction and report any concerns or complaints to Management before the guest leaves
- provide a sincere farewell and invite guests to return
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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