Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $18.45
Work Schedule
Standard Hours
Flexible
Benefits
Career Development
Education
And growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Medical Reimbursement Plan
Employee assistance program
Discounted employee shift meals
Paid sick leave
Referral Bonus Program
Sales competitions and rewards
Job Description
JOEY Restaurants is a renowned family-owned and operated restaurant group that has been delivering exceptional dining experiences since 1992. With over 50 locations across Canada and the United States, JOEY is celebrated for its handcrafted menus made from locally and globally inspired dishes, curated by award-winning chefs. The brand prides itself on offering a warm, modern, and lively environment where world-class hospitality is the hallmark. Growth and expansion plans are slated through 2030, underscoring the company’s commitment to innovation and excellence in the hospitality industry. At JOEY, employees are viewed as the most valuable asset, and the company fosters a supportive and inclusive setting focused on training, education, and empowerment to help individuals achieve their highest potential.
The role of Server at JOEY Restaurants is pivotal in delivering this ultimate dining experience. Servers at JOEY anticipate guest needs with genuine warmth and care, striving to exceed expectations consistently. This is a fast-paced, performance-driven position, ideal for team players who have a passion for hospitality and guest satisfaction. As a Server, you will be the guest’s guide to the menu, using your extensive knowledge to make thoughtful and personalized recommendations that cater to individual tastes and dietary requirements. You will handle order entries with precision through the point-of-sale system and ensure timely delivery of both food and beverages, maintaining a seamless flow between the kitchen and guest tables.
Attention to detail is essential as you prepare final guest checks and manage safe and secure payment processes. JOEY encourages its servers to act with a sense of ownership—resolving any service issues or complaints with urgency, poise, and good judgment to maintain the brand’s reputation for world-class hospitality. Compliance with alcohol service laws and food safety practices is a critical component of the role. The position offers a wage of $18.45 per hour and is eligible for tips, reflecting the company’s appreciation of the vital role servers play in the guest experience.
The ideal candidate is someone who thrives in a dynamic environment, values honesty and integrity, and is eager to develop strong relationships within the team and with guests. You will bring enthusiasm, humility, and respect to every interaction, presenting a professional demeanor at all times. JOEY Restaurants invests in career development, offering education opportunities and a path for growth that allows servers to expand their skills and advance within the organization. This position also requires physical stamina, with the ability to stand and walk for extended periods, perform manual tasks, and lift items up to 50 pounds.
JOEY Restaurants is committed to diversity and inclusion, ensuring a supportive workplace for all employees. The organization adheres to equal opportunity hiring and provides reasonable accommodations for qualified applicants. The Server position is a fantastic opportunity to join a vibrant and expanding restaurant group where your passion for hospitality can flourish and your contributions are genuinely valued.
The role of Server at JOEY Restaurants is pivotal in delivering this ultimate dining experience. Servers at JOEY anticipate guest needs with genuine warmth and care, striving to exceed expectations consistently. This is a fast-paced, performance-driven position, ideal for team players who have a passion for hospitality and guest satisfaction. As a Server, you will be the guest’s guide to the menu, using your extensive knowledge to make thoughtful and personalized recommendations that cater to individual tastes and dietary requirements. You will handle order entries with precision through the point-of-sale system and ensure timely delivery of both food and beverages, maintaining a seamless flow between the kitchen and guest tables.
Attention to detail is essential as you prepare final guest checks and manage safe and secure payment processes. JOEY encourages its servers to act with a sense of ownership—resolving any service issues or complaints with urgency, poise, and good judgment to maintain the brand’s reputation for world-class hospitality. Compliance with alcohol service laws and food safety practices is a critical component of the role. The position offers a wage of $18.45 per hour and is eligible for tips, reflecting the company’s appreciation of the vital role servers play in the guest experience.
The ideal candidate is someone who thrives in a dynamic environment, values honesty and integrity, and is eager to develop strong relationships within the team and with guests. You will bring enthusiasm, humility, and respect to every interaction, presenting a professional demeanor at all times. JOEY Restaurants invests in career development, offering education opportunities and a path for growth that allows servers to expand their skills and advance within the organization. This position also requires physical stamina, with the ability to stand and walk for extended periods, perform manual tasks, and lift items up to 50 pounds.
JOEY Restaurants is committed to diversity and inclusion, ensuring a supportive workplace for all employees. The organization adheres to equal opportunity hiring and provides reasonable accommodations for qualified applicants. The Server position is a fantastic opportunity to join a vibrant and expanding restaurant group where your passion for hospitality can flourish and your contributions are genuinely valued.
Job Requirements
- Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications
- ability to walk and stand for prolonged periods
- ability to frequently bend, reach, and stretch
- ability to lift and carry up to 50 lbs
- high school diploma or equivalent
- eligibility to work in the United States
Job Qualifications
- 1-3+ years customer service experience
- passion for hospitality and a proven track record of creating world-class hospitality experiences
- ability to thrive in a dynamic, fast-paced work environment
- strong communication and relationship building skills
- ability to provide and receive feedback for personal growth
- professionalism and proper appearance
- problem-solving skills
- comfort with teamwork and healthy competition
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- Show them what Iconic Hospitality means
- Assist guests with navigating our menu options
- Utilize your extensive menu knowledge to recommend favorite beverage and food items per relevant likes, dislikes, and dietary needs
- Ensure timely and accurate input of orders in the point-of-sale system
- Monitor and assist with the delivery of guest beverage and food orders
- Prepare final guest checks in a timely manner and run payments safely and securely
- Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment
- Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law
- Follow all food and alcohol service and handling safety precautions and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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