Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $10.50
Work Schedule
Flexible
Weekend Shifts
Benefits
Free Meals
free uniforms
ongoing community outreach events
hotel discounts
Associates’ events
Healthcare benefits
401k retirement plan with company matching
Job Description
Montage International is a distinguished luxury hotel and resort management company known for its dedication to providing exceptional hospitality experiences. With a portfolio that includes renowned properties around the world, Montage International prides itself on blending a passion for luxury with a commitment to delivering personalized and authentic guest services. The organization fosters a vibrant company culture that values creativity, continuous growth, and the pursuit of passion in every role. They invite individuals who are enthusiastic about hospitality to join their team and contribute to their vision by doing what they love every day.
Within the Montage International family, Pendry Hotels stand out as vibrant, upscale destinations where guests experience authentic, personalized service in a lively atmosphere. The In Room Dining Server role at Pendry is an exciting opportunity for individuals passionate about the food and beverage industry, eager to develop their skills in a dynamic luxury hotel environment. This position is hourly, with a base pay of $10.50 per hour, excluding tips and incentive pay. Candidates will be part of a team that values creativity, guest engagement, and teamwork.
The In Room Dining Server is responsible for delivering impeccable service to guests, ensuring their dining experience in the comfort of their rooms is enjoyable and memorable. This role requires attentiveness to detail, excellent communication skills, and the ability to anticipate and respond to guest needs promptly. Servers assist guests in menu selections, provide knowledgeable recommendations about food and beverages, and ensure all orders are accurately recorded and delivered. Additionally, they promote menu specials and adhere to all safety and cleanliness standards. This position offers a unique blend of guest interaction and technical skill, suited to those who are personable and have a passion for spirits, wine, and food.
Pendry encourages a supportive work environment where associates are empowered to grow both personally and professionally. Employees enjoy benefits such as free meals, uniform care, hotel discounts, community outreach events, healthcare plans, and retirement options including a 401k with company matching. The company embraces diversity and inclusiveness, welcoming applicants with disabilities and providing reasonable accommodations to ensure every team member feels valued and supported. With a strong emphasis on teamwork and integrity, this role not only offers a chance to excel in hospitality but also to be part of a company that truly cares about its people.
Within the Montage International family, Pendry Hotels stand out as vibrant, upscale destinations where guests experience authentic, personalized service in a lively atmosphere. The In Room Dining Server role at Pendry is an exciting opportunity for individuals passionate about the food and beverage industry, eager to develop their skills in a dynamic luxury hotel environment. This position is hourly, with a base pay of $10.50 per hour, excluding tips and incentive pay. Candidates will be part of a team that values creativity, guest engagement, and teamwork.
The In Room Dining Server is responsible for delivering impeccable service to guests, ensuring their dining experience in the comfort of their rooms is enjoyable and memorable. This role requires attentiveness to detail, excellent communication skills, and the ability to anticipate and respond to guest needs promptly. Servers assist guests in menu selections, provide knowledgeable recommendations about food and beverages, and ensure all orders are accurately recorded and delivered. Additionally, they promote menu specials and adhere to all safety and cleanliness standards. This position offers a unique blend of guest interaction and technical skill, suited to those who are personable and have a passion for spirits, wine, and food.
Pendry encourages a supportive work environment where associates are empowered to grow both personally and professionally. Employees enjoy benefits such as free meals, uniform care, hotel discounts, community outreach events, healthcare plans, and retirement options including a 401k with company matching. The company embraces diversity and inclusiveness, welcoming applicants with disabilities and providing reasonable accommodations to ensure every team member feels valued and supported. With a strong emphasis on teamwork and integrity, this role not only offers a chance to excel in hospitality but also to be part of a company that truly cares about its people.
Job Requirements
- Ability to work a flexible schedule, including weekends and holidays
- Ability to collaborate in a team environment
- Basic communication skills
- One year minimum of experience in food and beverage operations, a plus
- Prior micros or other systems experience, a plus
- Luxury hotel experience, a plus
Job Qualifications
- You are passionate about spirits, wine, and food
- You are personable and love engaging with guests
- You are open to learning, developing, and growing both yourself, personally, and helping others do the same
- You are trustworthy and have integrity
Job Duties
- Ensure food and beverages are being served in a professional and timely manner
- Assist guests with menu selections, providing recommendations and answering questions about ingredients, preparation methods, and dietary restrictions
- Take food and beverage orders accurately and efficiently, ensuring special requests or modifications are recorded and communicated to the kitchen staff
- Anticipate guest needs throughout the meal service, such as refilling drinks, clearing empty plates, and offering dessert or coffee options
- Check in with guests periodically to ensure satisfaction with their meals and address any concerns or issues promptly
- Promote menu items, specials, and promotions to guests, using suggestive selling techniques to increase sales and enhance the dining experience
- Adhere to all cleaning and safety standards
- Attend daily pre-shift meeting
- Consistently follow the food & beverage sequence of service with the utmost attention to detail
- Deliver on guests’ expectations and have the desire to create WOW moments
- Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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