Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $12.69 - $15.86
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) Plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training
Career growth opportunities
Referral program

Job Description

HMSHost is a global leader in the hospitality industry, specializing in food and beverage service at airports, highways, and travel venues worldwide. With a strong commitment to service excellence, HMSHost prides itself on being more than just a restaurant employer — it is a company that fosters growth, opportunity, and a welcoming work culture. HMSHost offers the size, resources, training, and advancement opportunities necessary for team members to reach their most important career goals while working in a dynamic and fast-paced environment.

At HMSHost, the success of the company is deeply rooted in earning the trust and loyalty of its employees. The company is dedicated to providing a work experience that not only earns loyalty but also gives employees a sense of belonging, pride, and fun in their roles. Along with competitive wages, HMSHost supports its staff with robust benefits and recognizes their hard work and commitment. The company emphasizes that working at HMSHost is not simply about serving food and beverages but representing their city by helping travelers feel good while they are on the move.

The role of Server II at HMSHost is integral to delivering outstanding customer experiences in a restaurant setting. This position involves taking and delivering food and beverage orders promptly and accurately while ensuring that guests receive exceptional service. The Server II is responsible for coordinating with kitchen staff to maintain food quality and timing, maintaining the cleanliness and organization of the dining area, and providing courteous assistance to guests at all times. The role supports a high-volume, fast-casual dining environment and requires excellent interpersonal skills, attention to detail, and the ability to multitask efficiently.

As a non-exempt position typically reporting to store or general management, the Server II must be proactive and collaborative, working closely with team members to meet service standards and uphold HMSHost’s customer service, adult beverage, and cash handling policies. The job demands a friendly and enthusiastic approach to guest interaction, the ability to handle physical tasks such as walking, standing, lifting up to 20 pounds, and manual dexterity when handling food and beverages. Individuals in this position must also comply with state alcohol service laws and contribute to a clean and inviting dining environment.

HMSHost offers a competitive hourly wage ranging from $12.69 to $15.86 per hour. The company provides an attractive benefits package including health, dental, and vision insurance, generous paid time off, holiday pay, meal and transportation benefits, a 401(k) retirement plan with company match, company-paid life insurance, tuition reimbursement, employee assistance programs, and various training and career advancement opportunities. Additionally, an employee referral program offers bonuses for bringing talented friends into the HMSHost family.

This position is perfect for individuals with prior serving experience who enjoy a fast-paced and customer-focused work environment. HMSHost encourages applicants who are friendly, outgoing, and able to maintain a professional demeanor while managing multiple duties. With HMSHost's commitment to employee wellbeing and career development, this server role provides an opportunity to thrive while playing a vital role in creating memorable dining experiences for travelers and guests alike.

Join HMSHost, where you can be proud of your work, have fun, earn money, and advance your career in the hospitality industry. This is your chance to make a positive impact every day by helping travelers feel good on the move.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • ability to lift and or move up to 20 lbs
  • ability to walk, bend, twist, and stand to perform normal job functions
  • frequently immerses hands in water and water diluted with chemical solutions

Job Qualifications

  • At least 6 months of closely related serving experience
  • work experience in high volume or fast casual dining restaurant preferred
  • ability to interact with public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to speak, read and comprehend instructions, short correspondence and policy documents
  • comfortable conversing with customers

Job Duties

  • Takes food and beverage orders
  • places the orders
  • delivers orders
  • checks back after delivery to ensure guest satisfaction
  • observes guests to respond to additional needs
  • Maintains table appearance by pre-bussing
  • checks drink levels
  • removes clutter and provides napkins
  • Presents check for payment and provides change as needed
  • Follows HMSHost customer service, adult beverage and cash handling policies
  • Keeps station clean
  • sets up and takes down station tables appropriately

Job Criteria

Experience

Entry Level (1-2 years)


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