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SERVER- IHOP Albuquerque, NM

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Rotating Shifts
Flexible
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Benefits

competitive pay
Flexible Hours
Extensive Training
Real Advancement Opportunities

Job Description

Our restaurant is a vibrant and customer-centric establishment dedicated to providing exceptional dining experiences through high-quality food and outstanding service. As a well-regarded local eatery, we pride ourselves on creating a welcoming environment where guests feel valued and cared for from the moment they walk through our doors. Our team is composed of passionate professionals who are committed to excellence, teamwork, and continuous improvement in all facets of hospitality. We foster a culture where every staff member plays a crucial role in upholding our standards of service and contributing to an enjoyable and memorable visit for all our patrons.

We are currently seeking a skilled and personable server to join our dynamic team. This role requires an individual who possesses not only strong technical abilities related to food and beverage service but also exceptional interpersonal skills that make our guests feel appreciated and comfortable. The ideal candidate will be capable of multitasking effectively by managing multiple food and beverage orders and handling transactions smoothly, all while maintaining a friendly and positive demeanor. The server acts as a critical point of contact between the kitchen, bar, and customers, ensuring that every order is accurate and delivered promptly with attention to detail.

The responsibilities include greeting guests warmly, assisting them with menu choices by providing informed recommendations, taking and delivering orders efficiently using our ordering system or memorization, and managing payments with precision. Maintaining a clean and orderly dining area and tableware is also part of the daily routine. Our servers are expected to demonstrate patience, attentiveness, and a proactive approach to solving any issues that may arise to ensure guest satisfaction. Teamwork and communication are vital, as collaboration with kitchen staff and fellow servers is essential to providing seamless service.

If you are someone who thrives in fast-paced environments, enjoys interacting with people, and has a genuine desire to contribute to a positive dining atmosphere, this server position is an excellent opportunity to develop your hospitality career. We offer competitive pay plus tips, flexible scheduling to suit full-time or part-time availability, comprehensive training, and real opportunities for advancement within our growing restaurant. Join us and be a valued member of a professional team dedicated to culinary excellence and outstanding customer service.

Job Requirements

  • Prior experience as a server is a plus
  • Must showcase teamwork and communication skills
  • Must be able to handle money transactions responsibly
  • Must be able to multitask and act quickly
  • Must be flexible and ready to work in shifts
  • Must be a team player

Job Qualifications

  • Prior experience as a server is a plus
  • Showcase teamwork and communication skills
  • Ability to multitask and act quickly
  • Excellent customer service and interpersonal skills
  • Familiarity with point of sale systems is an advantage
  • Positive attitude and problem-solving mindset

Job Duties

  • Greeting, seating, and escorting guests
  • Providing menu recommendations and additional information
  • Upselling additional products when appropriate
  • Taking orders using software, order slips, or by memorization
  • Communicating order details to the kitchen staff
  • Delivering food and beverages in a timely fashion
  • Delivering checks and collecting bill payments
  • Cleaning and maintaining the appearance of tables and tableware
  • Providing exceptional customer experience

Job Criteria

Experience

Mid Level (3-7 years)


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