Job Overview

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Employment Type

Hourly
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Work Schedule

Flexible
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Benefits

Hourly pay plus tips
Paid training
flexible scheduling
weekly pay
Career advancement opportunities
Discounted meals during shifts
Medical insurance
Dental Insurance
Vision Insurance
401k
Employee assistance program
Prescription Savings
Credit Counseling
Housing Counseling
Debt Counseling
ESG adviser
Life insurance
AD&D insurance
Verizon wireless discount

Job Description

The Old Spaghetti Factory is a well-established family-owned restaurant chain with a rich history dating back to 1969. With 42 locations spread across 12 states, including Honolulu and Louisville, the company prides itself on its dedication to serving delicious Italian cuisine coupled with excellent customer service. The Old Spaghetti Factory fosters a welcoming and positive work environment where teamwork, respect, and a sense of belonging are core values embraced by all Team Members. Known for its friendly atmosphere and commitment to quality, the restaurant has successfully maintained its reputation as a favorite dining destination for families and individuals alike over several decades.

The Old Spaghetti Factory is currently seeking Servers to join their vibrant team. This role is vital in ensuring guests receive an exceptional dining experience from the moment they enter the restaurant until their departure. Servers at The Old Spaghetti Factory play a key part in creating a warm and inviting environment by providing attentive, friendly, and professional service. They interact directly with guests, offering menu recommendations and answering questions about ingredients and preparation methods with a focus on accommodating dietary restrictions and food allergies. The position requires multitasking skills, attention to detail, and the ability to work efficiently under pressure in a fast-paced setting.

This is an excellent opportunity for individuals who enjoy working in a team-oriented atmosphere and take pride in delivering memorable dining experiences. Servers are responsible for taking and delivering food and beverage orders accurately and promptly, processing payment transactions, and ensuring the overall satisfaction of each guest throughout their meal. Those who thrive in this role demonstrate excellent communication skills, a positive attitude, and a genuine enjoyment of interacting with people. The Old Spaghetti Factory supports its Team Members with paid training, flexible scheduling, and opportunities for career growth, making it a rewarding workplace for those passionate about hospitality.

Employment with The Old Spaghetti Factory offers hourly pay plus tips, reflecting the company’s commitment to valuing its employees’ hard work and dedication. The company also provides excellent benefits in compliance with the Affordable Care Act, including medical, dental, and vision coverage. Additional perks include discounted meals during shifts, weekly pay, 401(k) plans for eligible employees, and various counseling and advisory services that support physical, financial, and emotional well-being. Those interested can apply online or visit the restaurant in person between 2 PM and 4 PM for immediate consideration. The job posting remains open until all positions are filled, underscoring the company’s need for enthusiastic individuals ready to contribute to The Old Spaghetti Factory’s ongoing success.

Job Requirements

  • Previous experience in a restaurant or customer service role is preferred but not required
  • Positive attitude
  • Excellent communication and interpersonal skills
  • Enjoyment of family atmosphere
  • Ability to work in a fast-paced environment
  • Strong multitasking and time management abilities
  • Attention to detail
  • Knowledge of food and beverage menus, including dietary restrictions and allergies
  • Basic math skills
  • Flexibility to work various shifts, including evenings, weekends, and holidays
  • Able to lift 40lbs
  • Able to stand, walk, lift, and carry trays throughout shift

Job Qualifications

  • Previous experience in a restaurant or customer service role is preferred but not required
  • Positive attitude
  • Excellent communication and interpersonal skills
  • Enjoyment of family atmosphere
  • Ability to work in a fast-paced environment
  • Strong multitasking and time management abilities
  • Attention to detail
  • Knowledge of food and beverage menus, including dietary restrictions and allergies
  • Basic math skills
  • Flexibility to work various shifts, including evenings, weekends, and holidays

Job Duties

  • Provide menu recommendations, ingredients, and preparation methods to guests
  • Complete orders and process payment transactions in POS system
  • Make recommendations based on guests' preferences, dietary restrictions or food allergies
  • Serve food and beverages promptly and efficiently, ensuring accuracy, presentation, and timing for each table
  • Check on guests during their meals to ensure satisfaction and address requests or concerns
  • Provide attentive and personalized service, anticipating guests' needs
  • Handle guest concerns professionally and bring issues to management when necessary
  • Communicate effectively with team members to facilitate a positive working environment

Job Criteria

Experience

No experience required


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