Job Overview

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Compensation

Hourly
Range $10.25 - $17.25
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Benefits

employee discount
Health Insurance

Job Description

Vandelay Hospitality Group is a renowned restaurant group known for its commitment to providing exceptional dining experiences at several upscale locations. As an organization, Vandelay focuses on delivering high standards in hospitality, culinary excellence, and customer service. With a dedication to creating memorable moments for every guest, Vandelay Hospitality Group continuously seeks passionate individuals to join their team. The group thrives in a fast-paced environment where teamwork, attention to detail, and guest satisfaction are paramount. Their establishments are recognized not only for their exquisite menus featuring craft cocktails, fine wines, and gourmet dishes but also for cultivating a culture of respect, growth, and professionalism among staff. Vandelay emphasizes training and development, enabling employees to grow within the company and refine their skills in food and beverage service. The employment offered is in the hospitality sector, specifically for servers who are eager to contribute to a high-volume, fine-dining environment. Employee benefits include health insurance for both full and part-time positions as well as employee discounts, creating a supportive workplace that values the welfare of its team members.

The Server role at Vandelay Hospitality Group is vital to the dining experience and guest satisfaction. A Server is responsible for providing exceptional food and beverage service, ensuring that each guest feels welcomed, comfortable, and well cared for throughout their visit. This role requires a hospitable and professional demeanor while maintaining efficiency in a dynamic setting. Servers must have comprehensive knowledge of all menu items, including dietary restrictions and beverage options such as wine, beer, and craft cocktails. They are expected to follow rigorous service protocols and execute opening and closing procedures at their assigned stations. The Server works closely with the entire team, communicating effectively to uphold the high standards Vandelay Hospitality Group is known for. Attention to detail, the ability to anticipate guests’ needs, and problem-solving with grace and respect are essential competencies for success in this position. Additionally, Servers are encouraged to participate in ongoing training sessions related to food, wine, and hospitality to continuously enhance their expertise. This position offers an excellent opportunity for servers with fine-dining or upscale experience to join a respected hospitality group dedicated to excellence and career growth.

Job Requirements

  • 2+ years of server experience in an upscale or fine-dining high volume establishment
  • Will be required to complete and pass quizzes on product/job knowledge
  • Positive attitude, a sense of responsibility and ownership of the position
  • Appetite for creating memorable moments of hospitality for our guests
  • Desire to learn and grow within the position and restaurant
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail oriented with strong communication skills
  • Team oriented with a strong sense of punctuality and reliability

Job Qualifications

  • 2+ years of server experience in an upscale or fine-dining high volume establishment
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail oriented with strong communication skills
  • Team oriented with a strong sense of punctuality and reliability

Job Duties

  • Maintain a high level of hospitality and professionalism with each team member and guest
  • Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
  • Ensure all steps of service are followed
  • Execute opening and closing procedures associated with assigned station
  • Work seamlessly and communicate with all team members
  • Assist to assure guests have a valuable overall experience
  • Handle disputes and/or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special requests
  • Attend food, wine and team training opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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