Vandelay Hospitality Group logo

Server - Hiring Immediately

Job Overview

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Compensation

Hourly
Range $10.00 - $17.00
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Benefits

employee discount
Health Insurance

Job Description

Vandelay Hospitality Group is a distinguished hospitality company known for creating exceptional dining experiences across its portfolio of upscale establishments. The group is committed to excellence in both food and beverage services, emphasizing a culture of hospitality, professionalism, and guest satisfaction. Their reputation for delivering memorable moments to guests stems from a dedicated team that values attention to detail, culinary knowledge, and a passion for service. As a leader in the fine-dining industry, Vandelay Hospitality Group fosters an environment where employees are encouraged to grow professionally while contributing to an inviting and welcoming atmosphere for every guest.

The Server role at Vandelay Hospitality Group is an integral position within this esteemed company, responsible for ensuring each guest enjoys an outstanding dining experience. Servers are expected to embody the core values of hospitality by being attentive, efficient, and proactive in anticipating guests' needs. The position requires a deep understanding of the menu offerings, including all food and beverage items, dietary restrictions, and the ability to provide informed recommendations. The Server is also tasked with maintaining high standards of professionalism and teamwork, seamlessly communicating with colleagues to ensure smooth service.

This position is both rewarding and demanding, suitable for individuals with a strong passion for hospitality and a desire to create memorable moments for guests. Servers at Vandelay Hospitality Group play a vital role in the overall success and reputation of the restaurant by not only fulfilling orders but also by delivering exceptional customer service that exceeds expectations. The role includes responsibilities such as following established service protocols, managing opening and closing duties for assigned stations, handling guest complaints with respect and diplomacy, and actively participating in ongoing food, wine, and team training sessions.

Vandelay Hospitality Group offers competitive pay, employee discounts, and health insurance coverage for full-time and part-time employees. The company promotes a positive work culture where employees are supported in their growth and development. Those who join the team are expected to bring a positive attitude, a strong sense of responsibility, and a genuine appetite for hospitality. The position also requires knowledge and enthusiasm for wine, beer, and craft cocktails, reflecting the group’s commitment to offering an elevated dining experience.

Overall, the Server position at Vandelay Hospitality Group is ideal for individuals who are detail-oriented, communicative, team players, and passionate about the culinary and beverage arts. It promises a fantastic opportunity to work in a high-volume, upscale setting where one can grow, learn, and contribute meaningfully to the hospitality industry.

Job Requirements

  • 2+ years of server experience in an upscale or fine-dining high volume establishment
  • Will be required to complete and pass quizzes on product/job knowledge
  • Positive attitude, a sense of responsibility and ownership of the position
  • Appetite for creating memorable moments of hospitality for our guests
  • Desire to learn and grow within the position and restaurant
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail oriented with strong communication skills
  • Team oriented with a strong sense of punctuality and reliability

Job Qualifications

  • 2+ years of server experience in an upscale or fine-dining high volume establishment
  • Positive attitude, a sense of responsibility and ownership of the position
  • Appetite for creating memorable moments of hospitality for our guests
  • Desire to learn and grow within the position and restaurant
  • Knowledge and passion for wine, beer, and craft cocktails
  • Understanding of classic food, wine service, pairings, and service ware
  • Detail oriented with strong communication skills
  • Team oriented with a strong sense of punctuality and reliability

Job Duties

  • Maintain a high level of hospitality and professionalism with each team member and guest
  • Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
  • Ensure all steps of service are followed
  • Execute opening and closing procedures associated with assigned station
  • Work seamlessly and communicate with all team members
  • Assist to assure guests have a valuable overall experience
  • Handle disputes and/or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special request
  • Attend food, wine and team training opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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