Job Overview
Compensation
Hourly
Range $10.00 - $16.75
Benefits
Daily tip payouts
Discounted employee meals
Paid Time Off
Health Insurance
401K Savings Plan
401k Match
Job Description
Razzoo's is a casual dining restaurant known for its lively atmosphere, Southern-style cuisine, and vibrant hospitality. With a strong commitment to quality service and a friendly dining environment, Razzoo's offers guests a memorable experience filled with flavorful dishes and refreshing beverages. The restaurant prides itself on its welcoming culture, where the team works cohesively to ensure customer satisfaction and repeat visits. As a well-established dining destination, Razzoo's combines robust training and employee support with a dynamic work environment that values guest interactions and teamwork. With locations across various regions, the restaurant chain is recognized for its upbeat ambiance and dedication to serving both classic and innovative menu items in a timely and personable manner. Benefits such as daily tip payouts, discounted employee meals, paid time off, health insurance, and a 401k savings plan with matching opportunities demonstrate Razzoo's investment in its staff's well-being and long-term growth.
This role as a Server at Razzoo's involves much more than just delivering food and drinks to guests. Servers act as the face of the restaurant, ensuring that every guest feels welcomed and attended to throughout their dining experience. This position requires a friendly demeanor, strong communication skills, and the ability to multitask efficiently in a fast-paced setting. Responsibilities include greeting guests warmly, presenting menus, explaining dishes, suggesting food and drink options, and managing orders accurately. Additionally, servers must adhere strictly to alcohol service laws, conduct age verification, and monitor guest consumption to maintain a safe environment.
Servers at Razzoo's are also expected to support the broader team by backing up hosts when necessary, participating in special events like birthday celebrations, and completing various side-work duties such as cleaning, stocking, and sanitizing. Attention to detail is paramount when taking orders, expediting food, and delivering checks. The role also demands physical endurance as servers frequently stand, walk, carry items weighing up to 50 pounds, and navigate the kitchen and dining spaces promptly and safely. Maintaining cleanliness and safety standards, both personal and environmental, aligns with company policies and health regulations.
Working at Razzoo's offers competitive compensation starting at $2.13 per hour plus tips, with daily tip payouts adding to the earning potential. Employees also benefit from discounted meals, comprehensive health benefits, paid time off, and participation in a 401k retirement plan with matching contributions (subject to qualification). Servers gain valuable experience in customer service, order management, and the food and beverage industry while contributing to a vibrant and team-oriented culture. This posting highlights an opportunity for motivated individuals who thrive in a dynamic hospitality setting, are dedicated to customer satisfaction, and are eager to develop their skills within a reputable restaurant brand.
This role as a Server at Razzoo's involves much more than just delivering food and drinks to guests. Servers act as the face of the restaurant, ensuring that every guest feels welcomed and attended to throughout their dining experience. This position requires a friendly demeanor, strong communication skills, and the ability to multitask efficiently in a fast-paced setting. Responsibilities include greeting guests warmly, presenting menus, explaining dishes, suggesting food and drink options, and managing orders accurately. Additionally, servers must adhere strictly to alcohol service laws, conduct age verification, and monitor guest consumption to maintain a safe environment.
Servers at Razzoo's are also expected to support the broader team by backing up hosts when necessary, participating in special events like birthday celebrations, and completing various side-work duties such as cleaning, stocking, and sanitizing. Attention to detail is paramount when taking orders, expediting food, and delivering checks. The role also demands physical endurance as servers frequently stand, walk, carry items weighing up to 50 pounds, and navigate the kitchen and dining spaces promptly and safely. Maintaining cleanliness and safety standards, both personal and environmental, aligns with company policies and health regulations.
Working at Razzoo's offers competitive compensation starting at $2.13 per hour plus tips, with daily tip payouts adding to the earning potential. Employees also benefit from discounted meals, comprehensive health benefits, paid time off, and participation in a 401k retirement plan with matching contributions (subject to qualification). Servers gain valuable experience in customer service, order management, and the food and beverage industry while contributing to a vibrant and team-oriented culture. This posting highlights an opportunity for motivated individuals who thrive in a dynamic hospitality setting, are dedicated to customer satisfaction, and are eager to develop their skills within a reputable restaurant brand.
Job Requirements
- Must be at least 18 years old
- ability to bend, stoop, lift and carry items up to 50 lbs
- ability to move quickly and carefully in kitchen and dining areas
- ability to stand and walk throughout entire shift
- ability to enter and exit kitchen with full hands
- ability to climb ladder when reaching items on upper shelves
- ability to hear accurately over loud background noise
- 20/20 near vision with correction
- manual dexterity to grasp, manipulate or assemble objects quickly
- compliance with all company policies and safety standards
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in customer service or food service is an asset
- knowledge of food safety and sanitation standards is beneficial
- ability to communicate clearly and effectively
- ability to work in a fast-paced environment
- familiarity with alcohol service laws and age verification processes
- strong interpersonal skills and team orientation
- basic math skills for handling payments and cash reconciliation
- ability to stand and walk for extended periods
- manual dexterity and physical stamina needed for carrying items and moving quickly
- positive attitude and friendly demeanor
Job Duties
- Greet guests
- deliver hospitality to every guest
- back up host team
- offer assistance with menu
- explain menu
- suggest food/drink items
- defer all guest questions regarding allergies to the Manager on Duty
- conduct age verification for alcohol service following ABC requirements and company procedures at all times
- manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement
- write down and repeat all orders
- ring in orders correctly
- expedite and garnish food orders as necessary
- auction off food at delivery and offer drink refills
- continuously pre-bus and handle on-going drink maintenance
- deliver check after table is clear, or upon request from guest
- run food
- take check when guest is ready
- thank and invite guest to return
- collect payment for all purchases following appropriate company procedures
- reconcile cash out and account for all monies owed at end of each shift
- know liquor brands, basic liquor drinks and Razzoo’s specialty drinks
- perform opening, running and closing side-work duties such as rolling silverware, cleaning trays, cleaning and setting tables, sweeping station, stock beverage stations as needed
- alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
- wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
- maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
- participate in executing birthday celebrations
- comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
- perform additional responsibilities as requested by a manager at any time
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