Job Overview
Work Schedule
Flexible
Benefits
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Employee Assistance Programs
Life insurance
Disability Benefits
401(k) with Company Match
Pay Access Prior to Pay Day
Discounts on dining
Discounts on Carryout
Discounts on retail
Discounts on Wine
Paid Time Off
Car Rental Discounts
Job Description
Cooper's Hawk Winery & Restaurants is a vibrant and innovative dining establishment that wonderfully combines a passion for exceptional wines with an upscale casual dining experience. Known for its welcoming atmosphere and commitment to excellence, Cooper's Hawk creates a unique environment where guests can enjoy handcrafted food and a wide array of artisanal wines. The company has built a strong reputation across the country for delivering not only high-quality menu offerings but also an unforgettable guest experience through its knowledgeable staff and dedicated wine programs. Cooper's Hawk is more than just a restaurant; it is a destination centered around the celebration of wine and culinary artistry, supported by a culture that values team members and fosters professional growth.
The role of Server at Cooper's Hawk is pivotal in ensuring guests leave with lasting positive memories of their visit. Servers at Cooper's Hawk do more than just take orders and serve food; they act as ambassadors for the brand by educating guests about the menu, wines, and the exclusive Wine Club. This position is ideal for individuals who are passionate about hospitality, food, and wine, and who thrive in a team-based, fast-paced environment. Servers play a key role in expanding the Wine Club membership by engaging guests with personalized invitations and sharing the benefits of becoming a part of this vibrant community.
This position is designed for those who appreciate meaningful interaction with guests and are committed to providing friendly, efficient, and polished service. The employment is typically hourly with competitive pay and a range of incentives and rewards that promote both individual and team success. Alongside its robust benefits package, Cooper's Hawk offers flexible scheduling options to accommodate work-life balance, making this an appealing opportunity for hospitality professionals seeking both career advancement and a supportive work environment.
As a Server, individuals will be equipped with comprehensive knowledge of Cooper's Hawk’s food and beverage offerings, including an understanding of the unique attributes of the wines handcrafted and served. The role also includes operational responsibilities such as handling POS transactions, maintaining sanitary and organized station areas, and collaborating with bartenders, hosts, and food runners to ensure seamless service delivery. The company encourages servers to expand their skills through ongoing education in wine and culinary arts, contributing to their career growth and personal development.
Cooper's Hawk is committed to fostering a culture that embraces diversity, inclusivity, and respect. The company values employees who embody the brand's core values and who bring a hospitable spirit and eagerness to educate and serve. Whether interacting with enthusiastic wine lovers or first-time visitors, servers are the frontline in delivering a superior dining experience that merges exceptional service with educational insight. By joining Cooper's Hawk as a Server, team members become integral parts of a growing and dynamic company known for blending hospitality with innovation in the restaurant industry.
The role of Server at Cooper's Hawk is pivotal in ensuring guests leave with lasting positive memories of their visit. Servers at Cooper's Hawk do more than just take orders and serve food; they act as ambassadors for the brand by educating guests about the menu, wines, and the exclusive Wine Club. This position is ideal for individuals who are passionate about hospitality, food, and wine, and who thrive in a team-based, fast-paced environment. Servers play a key role in expanding the Wine Club membership by engaging guests with personalized invitations and sharing the benefits of becoming a part of this vibrant community.
This position is designed for those who appreciate meaningful interaction with guests and are committed to providing friendly, efficient, and polished service. The employment is typically hourly with competitive pay and a range of incentives and rewards that promote both individual and team success. Alongside its robust benefits package, Cooper's Hawk offers flexible scheduling options to accommodate work-life balance, making this an appealing opportunity for hospitality professionals seeking both career advancement and a supportive work environment.
As a Server, individuals will be equipped with comprehensive knowledge of Cooper's Hawk’s food and beverage offerings, including an understanding of the unique attributes of the wines handcrafted and served. The role also includes operational responsibilities such as handling POS transactions, maintaining sanitary and organized station areas, and collaborating with bartenders, hosts, and food runners to ensure seamless service delivery. The company encourages servers to expand their skills through ongoing education in wine and culinary arts, contributing to their career growth and personal development.
Cooper's Hawk is committed to fostering a culture that embraces diversity, inclusivity, and respect. The company values employees who embody the brand's core values and who bring a hospitable spirit and eagerness to educate and serve. Whether interacting with enthusiastic wine lovers or first-time visitors, servers are the frontline in delivering a superior dining experience that merges exceptional service with educational insight. By joining Cooper's Hawk as a Server, team members become integral parts of a growing and dynamic company known for blending hospitality with innovation in the restaurant industry.
Job Requirements
- Must represent Cooper's Hawk values
- must be at least 21 years of age
- a minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating our guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- an individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
- ability to perform essential functions to Cooper's Hawk standards and with reasonable accommodation
Job Qualifications
- Must be at least 21 years of age
- a minimum of 6 months of server experience required
- experience in a full-service, upscale casual restaurant or an equivalent service environment preferred
- must be comfortable actively educating guests on the Wine Club membership program and inviting them to join
- a hospitality-focused individual with a passion and knowledge for guest service, food and wine
- an individual who thrives in a team-based environment
- experience using Micros or similar POS systems
- must be able to read, write and understand English
- ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
- ability to work flexible shifts and schedules, inclusive of weekends and some holidays
- ability to stand and walk up to 10 hours per shift
- ability to lift and carry up to 40 pounds
Job Duties
- Greet all guests with hospitality
- engage and answer questions about food, wine, and facilities in a friendly, helpful manner
- maintain full knowledge of Cooper's Hawk food, drink, wine menus and steps of service
- actively educate guests on the Cooper's Hawk Wine Club and its offerings and rewards and invite them to participate in the Club with the goal of expanding our membership base
- actively communicate with bartenders, hosts and food runners to ensure we are delivering a memorable guest experience
- maintain an awareness of, and have a basic understanding of, the host and service assistant positions and support when needed
- pick up and deliver food orders to the table in a timely manner
- serve alcoholic beverages in an appropriate manner consistent with company standards and legal guidelines
- maintain awareness and basic knowledge of tasting room functions and retail products as well as how tastings are conducted, their cost, and the wines featured on the current monthly tasting
- maintain a safe, sanitary, organized, and stocked work area
- handle cash and utilize the MICROS system according to company standards
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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