
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $11.10 - $23.88
Benefits
Health Insurance
Paid Time Off
Training and Development
Employee Discounts
Retirement Plan
flexible scheduling
tip eligibility
Job Description
Marriott International is a globally recognized leader in the hospitality industry, boasting a diverse portfolio of renowned brands, including JW Marriott, which focuses on delivering luxury experiences in gateway cities and resort destinations worldwide. Known for its commitment to exceptional guest service and associate well-being, Marriott upholds a culture that values diversity, equity, and inclusion, fostering an environment where all employees can thrive and contribute meaningfully. Marriott’s dedication to excellence is reflected not only in its luxurious properties but also in its community of associates who embody the company’s core values of innovation, integrity, and guest-centric hospitality.
Located at 7707 Woodmont Ave in Bethesda, Maryland, the JW Marriott Bethesda property offers an inviting and sophisticated environment for both guests and employees alike. As part of Marriott's luxury portfolio, the JW Marriott sets itself apart by cultivating a workplace of camaraderie, professional growth, and holistic well-being initiatives, making it an attractive employer in the competitive hospitality space.
The Guest Service Expert role at JW Marriott Bethesda is a part-time, non-management position within the Food and Beverage and Culinary category. The hourly rate for this role ranges from $11.10 to $11.94, with tips eligible to supplement earnings. Training and PTO are compensated at rates between $22.20 and $23.88 per hour. This role is ideal for individuals seeking to engage actively with guests while contributing to an unforgettable hospitality experience.
The primary responsibility of a Guest Service Expert is to elevate the guest dining experience beyond traditional service. This position is more than just serving food and drinks; it’s about creating memorable moments that guests cherish long after their visit. Duties include setting tables with precision and care, effectively communicating with kitchen staff to ensure timely and accurate orders, personally interacting with guests to foster a welcoming atmosphere, and ensuring that work areas are clean and well-stocked.
This role demands a hands-on approach where employees are frequently on their feet, navigating uneven or potentially slippery surfaces, and performing physical tasks such as lifting and carrying items up to 25 pounds, or with assistance up to 50 pounds. Attention to detail, professionalism in appearance and communication, and adherence to strict safety and quality policies are essential to succeed as a Guest Service Expert.
Marriott emphasizes the importance of inclusivity and equal opportunity. The company prides itself on creating a workplace free from discrimination, welcoming a diverse workforce, and nurturing a culture where unique backgrounds and talents are celebrated. JW Marriott especially values associates who embody confidence, genuine care, and a proactive mindset, aligning with the brand’s legacy inspired by its founder, J. Willard Marriott.
The position offers an excellent entry point into the hospitality industry, especially suitable for those with less than one year of experience and a high school diploma or GED equivalent. No supervisory experience or licenses are required, making this role accessible to many candidates eager to start or grow their careers within a prestigious hospitality environment.
Joining JW Marriott means becoming part of a global network committed to continuous training, development, and recognition. The company supports employees with a comprehensive range of benefits, aiming to empower career advancement and promote personal well-being. This commitment to employee care ensures that associates are well equipped to provide the exceptional service that guests expect from a Marriott property.
In summary, JW Marriott Bethesda seeks motivated Guest Service Experts who are passionate about delivering exceptional hospitality. This position offers competitive pay, opportunities for personal and professional growth, and the chance to work in a supportive, luxury-oriented environment. If you thrive in fast-paced settings, enjoy creating positive guest interactions, and value working for a company that prioritizes its people, this is an excellent opportunity to begin your journey with Marriott International.
Located at 7707 Woodmont Ave in Bethesda, Maryland, the JW Marriott Bethesda property offers an inviting and sophisticated environment for both guests and employees alike. As part of Marriott's luxury portfolio, the JW Marriott sets itself apart by cultivating a workplace of camaraderie, professional growth, and holistic well-being initiatives, making it an attractive employer in the competitive hospitality space.
The Guest Service Expert role at JW Marriott Bethesda is a part-time, non-management position within the Food and Beverage and Culinary category. The hourly rate for this role ranges from $11.10 to $11.94, with tips eligible to supplement earnings. Training and PTO are compensated at rates between $22.20 and $23.88 per hour. This role is ideal for individuals seeking to engage actively with guests while contributing to an unforgettable hospitality experience.
The primary responsibility of a Guest Service Expert is to elevate the guest dining experience beyond traditional service. This position is more than just serving food and drinks; it’s about creating memorable moments that guests cherish long after their visit. Duties include setting tables with precision and care, effectively communicating with kitchen staff to ensure timely and accurate orders, personally interacting with guests to foster a welcoming atmosphere, and ensuring that work areas are clean and well-stocked.
This role demands a hands-on approach where employees are frequently on their feet, navigating uneven or potentially slippery surfaces, and performing physical tasks such as lifting and carrying items up to 25 pounds, or with assistance up to 50 pounds. Attention to detail, professionalism in appearance and communication, and adherence to strict safety and quality policies are essential to succeed as a Guest Service Expert.
Marriott emphasizes the importance of inclusivity and equal opportunity. The company prides itself on creating a workplace free from discrimination, welcoming a diverse workforce, and nurturing a culture where unique backgrounds and talents are celebrated. JW Marriott especially values associates who embody confidence, genuine care, and a proactive mindset, aligning with the brand’s legacy inspired by its founder, J. Willard Marriott.
The position offers an excellent entry point into the hospitality industry, especially suitable for those with less than one year of experience and a high school diploma or GED equivalent. No supervisory experience or licenses are required, making this role accessible to many candidates eager to start or grow their careers within a prestigious hospitality environment.
Joining JW Marriott means becoming part of a global network committed to continuous training, development, and recognition. The company supports employees with a comprehensive range of benefits, aiming to empower career advancement and promote personal well-being. This commitment to employee care ensures that associates are well equipped to provide the exceptional service that guests expect from a Marriott property.
In summary, JW Marriott Bethesda seeks motivated Guest Service Experts who are passionate about delivering exceptional hospitality. This position offers competitive pay, opportunities for personal and professional growth, and the chance to work in a supportive, luxury-oriented environment. If you thrive in fast-paced settings, enjoy creating positive guest interactions, and value working for a company that prioritizes its people, this is an excellent opportunity to begin your journey with Marriott International.
Job Requirements
- high school diploma or G.E.D. equivalent
- ability to work part-time
- availability to stand, sit, or walk for extended time
- physical ability to lift up to 25 pounds unaided and up to 50 pounds with assistance
- excellent communication skills
- willingness to follow company policies and procedures
- no supervisory experience required
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- strong communication skills
- ability to work on feet for extended periods
- ability to follow safety and quality standards
- professional appearance and demeanor
Job Duties
- set tables with care and precision
- communicate effectively with kitchen staff
- interact and serve guests warmly
- clean and maintain work areas and supplies
- manage menu information accurately
- stand, sit, or walk for extended periods
- lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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