Server - High Paying

Cincinnati, OH, USA|Onsite

Job Overview

Benefits

Dental Insurance

employee discount

Paid training

Vision Insurance

Job Description

Eddie Merlot's is a renowned fine dining restaurant known for providing an elevated dining experience through exceptional service and high-quality menu offerings. The establishment places a strong emphasis on superior guest service and hospitality, creating a welcoming and memorable atmosphere for all patrons. Eddie Merlot's specializes in a sophisticated menu including prime steaks, fresh seafood, and an extensive selection of wines and beverages, catering to guests who appreciate an upscale dining environment. The restaurant's mission centers on delivering excellence in every aspect of service, from the moment guests are greeted to their final farewell, ensuring that every visit is distinguished... Show More

Job Requirements

Ability to complete and pass all required training modules
Ability to work 15 to 40 hours per week including day and evening shifts
Ability to maintain a professional appearance and adhere to uniform standards
Ability to communicate effectively with team members and guests
Must comply with applicable laws and regulations related to liquor, food handling, sanitation, and safety
Must be able to work in person at the restaurant location

Job Qualifications

High school diploma or equivalent
Previous experience in a restaurant or hospitality role preferred
Strong knowledge of menu and beverage options
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Excellent customer service skills
Ability to follow established service procedures

Job Duties

Complete and pass required training modules
Know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
Know and understand menu and beverage options
Follow established guidelines for sequence and methodology of service and providing outstanding hospitality
Communicate with Manager and Hosts to understand reservations, guest flow, large parties, or special event needs
Check assigned station and reservations, make sure tables are configured appropriately and set in accordance with guidelines, and perform other opening duties to prepare for guest arrival
Greet guests within specified timeframe of being seated
Ensure that guests are comfortable
Present menus and begin to read the table and establish rapport
Take beverage orders, garnish and pick up drinks, and deliver beverages in accordance with procedure
Give a menu tour, guide guest though the ordering process, and offer the meat tray presentation
Answer menu questions and follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
Follow standard procedures for accurately taking and inputting orders in accordance with standard procedures for timing of courses
Pick up orders, completing plate presentation if needed
Serve orders, ensuring accuracy and addressing any concerns or requests
Check back with guests within the designated time frame to ensure satisfaction
Perform pre-bussing and table maintenance duties throughout the meal
Offer desserts and additional beverages as needed
Audit and present check
accurately complete payment and tip-reporting
As they leave, thank Guests for dining with us and invite them to return
Bus, set, and re-set tables as needed
Perform side duties, closing duties, and other related duties as assigned by Manager(s)
Assist with Prime Society service and encourage membership
Follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times
Communicate information regarding guest requests or complaints and ideas for improvement to Managers
May be scheduled to work meetings, banquets, and special events
Maintain a good team-work environment by willingly assisting other team members with their station duties and sidework when there is a need and/or when available

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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