Bass Pro Shops logo

Server Hemingway's

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Dental
Vision
voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Bass Pro Cares Fund

Job Description

Bass Pro Shops is a renowned retail company specializing in outdoor gear and apparel, dedicated to providing exceptional customer experiences to outdoor enthusiasts. With its comprehensive range of products and services, Bass Pro Shops offers an immersive shopping environment that caters to customers passionate about fishing, hunting, camping, and other outdoor activities. As a leader in the retail industry, the company emphasizes quality, customer service, and a commitment to conservation and community engagement. Bass Pro Shops is also respected for its inclusive work environment that values diversity, equal opportunity, and providing reasonable accommodations for employees with disabilities.\n\nThe Server position at Bass Pro Shops is a vital role within the company's restaurant operations, designed to ensure guests receive courteous, efficient, and world-class service throughout their dining experience. This role involves working in an assigned station where the Server is responsible for greeting guests promptly and courteously, taking and delivering food and beverage orders, and addressing guest needs to create a pleasant and enjoyable atmosphere. The Server is expected to follow established service standards and undergo training to meet the company’s high expectations for customer satisfaction.\n\nServers at Bass Pro Shops are also responsible for supporting a strong commitment to world-class guest service by adhering to legal requirements regarding alcohol service, mastering menus, and effectively using suggestive selling techniques to enhance the dining experience. The role requires monitoring orders from preparation through delivery, ensuring accuracy and timeliness, collecting payments and managing guest check accountability, and performing tip declarations, including compensating indirectly tipped associates such as bussers and bartenders. Additionally, the Server undertakes daily cleaning duties and station setup/breakdown tasks to maintain service areas in impeccable condition.\n\nThis position offers an opportunity for individuals who have a passion for consumer service and a willingness to learn and grow within a team-oriented environment. The role demands physical endurance, including regular walking and standing, and the ability to occasionally lift up to 50 pounds. Bass Pro Shops provides part-time team members with attractive benefits such as dental and vision insurance, voluntary benefits, 401k retirement savings, paid holidays and vacation, employee discounts, and access to the Bass Pro Cares Fund. This ensures that employees are well supported and valued for their contributions.\n\nBass Pro Shops is an equal opportunity employer, ensuring that hiring decisions are free from discrimination based on race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, citizenship status, disability, veteran status, genetic information, or any other protected status. They also provide reasonable accommodations as required by law, fostering an inclusive and supportive workplace. This Server role is perfect for candidates looking for a part-time position in a dynamic retail and hospitality setting where guest service excellence is a priority and career development is encouraged.

Job Requirements

  • High school diploma/GED preferred
  • Experience in and passion for consumer service
  • Willingness to learn new skills and be a team player
  • Ability to memorize and become knowledgeable of menu items
  • Regularly walks and stands
  • Occasionally lifts up to 50lbs

Job Qualifications

  • High school diploma/GED preferred
  • Experience in and passion for consumer service
  • Willingness to learn new skills and be a team player
  • An attitude of flexibility and mindfulness about the team approach
  • Learn all menus and is able to communicate all food and beverage offerings
  • Clean and clear service areas
  • Follow proper procedures as disclosed in Standard Operating Procedures as explained to staff
  • Ability to memorize and become knowledgeable of menu items

Job Duties

  • Supports a strong commitment to world class guest service and ensures a pleasant and enjoyable dining experience for restaurant patrons
  • Completes training requirements and follows service standards as trained
  • Greets guests promptly and courteously in assigned workstation
  • Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging
  • Learns all menus and can communicate all food and beverage offerings
  • Effectively uses suggestive selling techniques
  • Records food and beverage orders, enters orders into computer system, monitors status of order preparation and safely transports order from kitchen to guest
  • Monitors and addresses guest needs during meal
  • Collects monies owed for food and beverages and properly performs all guest check accountability procedures
  • Performs tip declaration activities and compensates indirectly tipped associates, i.e., Bussers, Bartenders, Runners, as per established service procedures
  • Performs daily cleaning activities
  • Performs food running and station set-up / break-down responsibilities as assigned
  • All other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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