Job Overview

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Employment Type

Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training opportunities

Job Description

Gulf Coast Restaurant Group is a well-established company operating in the vibrant restaurant industry, known for its dedication to delivering exceptional dining experiences to its guests. As a trusted name in the hospitality sector, Gulf Coast Restaurant Group has built a reputation for quality service, a welcoming atmosphere, and dynamic dining environments. The company's commitment to excellence is reflected in every aspect of its operations, from food preparation to guest interaction, ensuring that customers receive not only delicious meals but also courteous and efficient service.

Gulf Coast Restaurant Group is seeking a professional and enthusiastic Server to join their team. This role is crafted for individuals who possess a passion for customer service and the ability to work efficiently in a fast-paced restaurant environment. The Server is responsible for selling and serving food and beverages, including alcohol, in a professional manner that enhances the overall guest experience. This position demands excellent communication skills, a friendly yet fast approach to guest interaction, and the ability to handle multiple tables simultaneously as determined by management. The role requires a strong knowledge of food and beverage preparation, order taking, and payment processing using computerized systems.

Servers will maintain the cleanliness and smooth operation of the restaurant by performing specific side-work and duties such as clearing and resetting tables, opening and closing tasks, and handling money responsibly. Compliance with legal requirements, particularly concerning the sale of alcoholic beverages, is paramount in this position. Servers must diligently check identification, refuse service politely to underage guests, monitor guests' alcohol consumption, and intervene appropriately to promote safety.

The physical demands of this role include standing, walking, bending, kneeling, and lifting up to 50 pounds. The work environment involves moderate to loud noise levels and potential hazards like cuts, slips, trips, falls, and burns. Despite these challenges, the job offers an exciting and rewarding opportunity for those who enjoy engaging with guests and working in a dynamic team setting. This role regularly requires long hours as well as frequent work during weekends and holidays, providing ample opportunity to develop and demonstrate a strong work ethic and resilience.

Overall, this Server position at Gulf Coast Restaurant Group offers a pivotal role within a thriving restaurant environment. It is ideal for individuals who excel in customer-focused roles, enjoy multitasking under pressure, and adhere to the highest standards of ethical conduct and professionalism in hospitality. By joining this team, candidates contribute to creating memorable dining experiences that foster customer satisfaction and loyalty, supporting the restaurant's ongoing success and positive community reputation.

Job Requirements

  • Must be of legal age according to state regulations to serve alcohol
  • high school diploma or equivalent
  • pass all server tests
  • able to stand and walk for long periods
  • capable of lifting up to 50 pounds
  • able to work long hours including weekends and holidays
  • able to maintain personal hygiene and neat appearance

Job Qualifications

  • High school diploma or equivalent
  • prior restaurant experience preferred
  • thorough knowledge of food and beverage preparation
  • ability to manage multiple tables efficiently
  • customer-focused with excellent communication skills
  • capable of using computerized order systems
  • understanding of legal alcohol service requirements
  • strong ethical conduct and initiative
  • ability to work fast and friendly under pressure

Job Duties

  • Pass all server tests
  • have complete knowledge of food and beverage preparation
  • serve multiple tables at a time as determined by management
  • sell alcohol and food items
  • use a computer to ring orders
  • interact with guests in a friendly and fast manner
  • accept different types of payment and make change
  • maintain specific side-work and ensure cleanliness and smooth operation of the restaurant
  • clear and reset tables
  • check guest identification for legal alcohol consumption
  • observe guest behavior when serving alcohol and offer taxi if needed
  • treat all guests to ensure complete satisfaction
  • report to work in a neat and clean uniform
  • perform opening and closing duties efficiently
  • handle money
  • carry and deliver food and drinks to customers

Job Criteria

Experience

Mid Level (3-7 years)


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