Server - Ghost Donkey

Flagship Restaurant Group is a dynamic and ever-evolving company recognized for its commitment to empowering passionate individuals in the hospitality industry. With a portfolio of modern and sophisticated restaurants, Flagship offers unique culinary experiences that emphasize innovation, quality, and exceptional guest service. Known for its supportive work environment and opportunities for advancement, Flagship Restaurant Group provides a comprehensive training program designed to help team members thrive in a fun and exciting atmosphere. The company values diversity and inclusion, creating a workplace where every employee feels they belong regardless of language, race, sexual orientation, or culture. This dedication to respectful inclusion fosters growth, hospitality knowledge, and career development, ensuring that employees have a clear path to success within the organization. Flagship is also an Equal Opportunity Employer and participates in the E-Verify program, underlining its commitment to fair and lawful employment practices.

The role of a hospitality team member at Flagship Restaurant Group is vital in delivering memorable guest experiences that embody the company’s core values of friendliness, attentiveness, and professionalism. As a team player, you will thrive in a collaborative environment where your positive attitude and passion for helping others enhance every interaction with guests and colleagues. You will be a key contributor to maintaining a welcoming atmosphere by being detail-oriented, organized, and dedicated to cleanliness and presentation standards.

In this position, you will be expected to provide personalized service that makes guests feel valued and cared for, using your strong communication skills to connect effectively and confidently with diverse clientele. You will become well-versed in all aspects of the restaurant’s food and beverage offerings, enabling you to make knowledgeable recommendations and answer any questions guests may have. Proficiency in the Toast point-of-sale system is essential, as you will use it to take orders accurately and process payments efficiently.

The role also demands the ability to work calmly and professionally under pressure, ensuring the smooth operation of the restaurant during busy periods. Collaboration with team members to support overall workflow and assist in various tasks will be part of your day-to-day duties. Moreover, handling guest feedback in a constructive and positive way is essential to turning challenges into opportunities for delivering exceptional service.

Joining Flagship Restaurant Group means being part of a company that offers delicious dining discounts to share with friends and family, as well as a comprehensive benefits package for full-time employees that includes dental, vision, and life insurance. The company celebrates employee milestones and achievements, contributing to a motivating and rewarding workplace culture. At Flagship, you won't just be building a job; you'll be creating meaningful experiences that leave a lasting impact on guests and colleagues alike. This role is ideal for someone who is passionate about hospitality, eager to grow, and ready to contribute to a team that values inclusion and excellence.