Server (Full Time), Bourbon Steak - Waldorf Astoria Monarch Beach Resort
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans
Job Description
The Waldorf Astoria Monarch Beach Resort & Club is an acclaimed luxury resort located in the picturesque coastal town of Dana Point, adjacent to the iconic Laguna Beach in California. Celebrated for its blend of breathtaking seaside views and rich cultural heritage, Dana Point is famously known as a birthplace of California’s surf culture and offers a laid-back yet vibrant lifestyle. The Waldorf Astoria Monarch Beach Resort & Club is an award-winning destination boasting Forbes 4-Star and AAA 5-Diamond accolades, underscoring its commitment to excellence in hospitality and guest experience. Sitting majestically atop a 150-foot seaside bluff, the resort spans 175 acres and features over 400 elegantly appointed guest rooms. The resort also boasts expansive indoor and outdoor meeting spaces totaling 115,000 square feet, and includes eight diverse dining and beverage outlets such as four unique restaurants, a beach club, a lounge, a marketplace, and in-room dining options.
At Waldorf Astoria, the mission is to create unforgettable experiences for guests through exceptional service and a luxurious ambiance while fostering meaningful opportunities for team members and making a positive contribution to the local community. Joining their esteemed team means becoming part of a brand synonymous with luxury hospitality worldwide.
The resort is currently seeking a dedicated Full-Time Server to join the Bourbon Steak Team. This role is pivotal in delivering exceptional dining experiences, where the server not only provides food and beverage service but also embodies the warmth and spirit of hospitality. The Server at Bourbon Steak plays a key role in ensuring guests leave with memorable moments from their meal. Each day involves engaging guests with a friendly and upbeat attitude, mastering the menu knowledge to confidently answer guests’ questions about dishes, promotions, and specials, and handling orders efficiently via the point-of-sale system to ensure prompt service. The Server is also responsible for maintaining a clean, stocked, and organized food service station while adhering strictly to health, safety, sanitation, and alcohol awareness regulations.
Working at the Waldorf Astoria Monarch Beach Resort is more than a job; it is an opportunity to thrive in a vibrant environment where core hospitality values like integrity, leadership, teamwork, ownership, and urgency are fundamental. The resort belongs to the Hilton family, which is renowned globally for setting the highest standards in hospitality. As part of Hilton, the Server will benefit from exceptional travel perks, financial programs like employee stock purchase, paid parental leave, mental health resources, and comprehensive health and welfare benefits—all of which underscore Hilton’s commitment to supporting its team members’ well-being both inside and outside the workplace.
Joining the Waldorf Astoria Monarch Beach Resort means entering an award-winning workplace culture that values diversity, professional growth, and a collaborative spirit. The resort has been recognized repeatedly as a top workplace globally, receiving accolades from Great Place to Work and Fortune. Whether you are starting your career in hospitality or looking to elevate your professional journey, this role offers an enriching environment to grow, succeed, and contribute to creating magical experiences for guests in a luxurious seaside setting.
At Waldorf Astoria, the mission is to create unforgettable experiences for guests through exceptional service and a luxurious ambiance while fostering meaningful opportunities for team members and making a positive contribution to the local community. Joining their esteemed team means becoming part of a brand synonymous with luxury hospitality worldwide.
The resort is currently seeking a dedicated Full-Time Server to join the Bourbon Steak Team. This role is pivotal in delivering exceptional dining experiences, where the server not only provides food and beverage service but also embodies the warmth and spirit of hospitality. The Server at Bourbon Steak plays a key role in ensuring guests leave with memorable moments from their meal. Each day involves engaging guests with a friendly and upbeat attitude, mastering the menu knowledge to confidently answer guests’ questions about dishes, promotions, and specials, and handling orders efficiently via the point-of-sale system to ensure prompt service. The Server is also responsible for maintaining a clean, stocked, and organized food service station while adhering strictly to health, safety, sanitation, and alcohol awareness regulations.
Working at the Waldorf Astoria Monarch Beach Resort is more than a job; it is an opportunity to thrive in a vibrant environment where core hospitality values like integrity, leadership, teamwork, ownership, and urgency are fundamental. The resort belongs to the Hilton family, which is renowned globally for setting the highest standards in hospitality. As part of Hilton, the Server will benefit from exceptional travel perks, financial programs like employee stock purchase, paid parental leave, mental health resources, and comprehensive health and welfare benefits—all of which underscore Hilton’s commitment to supporting its team members’ well-being both inside and outside the workplace.
Joining the Waldorf Astoria Monarch Beach Resort means entering an award-winning workplace culture that values diversity, professional growth, and a collaborative spirit. The resort has been recognized repeatedly as a top workplace globally, receiving accolades from Great Place to Work and Fortune. Whether you are starting your career in hospitality or looking to elevate your professional journey, this role offers an enriching environment to grow, succeed, and contribute to creating magical experiences for guests in a luxurious seaside setting.
Job Requirements
- High school diploma or equivalent
- Previous experience as a server in a fine-dining or upscale restaurant preferred
- Must have strong communication and interpersonal skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be able to stand and walk for long periods
- Ability to handle multiple tasks simultaneously
- Must comply with health and safety regulations
- Ability to work well under pressure
- Must have a friendly and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience as a server in a fine-dining or upscale restaurant preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Knowledge of food and beverage safety standards
- Ability to stand for extended periods and carry trays
- Positive attitude and team-oriented mindset
Job Duties
- Delight our guests by bringing an upbeat and friendly attitude to all guest interactions and proactively looking for ways to make their meal experience special
- Master the menu by learning the details of all menu items, promotions, and specials to help guests and answer their questions with confidence
- Serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering completed orders promptly with attention to detail
- Manage the food service station by ensuring it is always fully stocked, clean, and organized
- Comply with regulatory standards by maintaining compliance with health, safety, sanitation, and alcohol awareness regulations to ensure the highest standards of guest and team member well-being
- Provide exceptional customer service to enhance guest satisfaction and create memorable dining experiences
- Collaborate effectively with the kitchen and bar staff to ensure smooth and timely service
Job Criteria
Experience
No experience required
Job Location
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