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Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Employee Discounts
Professional development opportunities

Job Description

The Lakefront Anchorage Hotel, formerly known as the Millennium Hotel, is a distinguished hospitality establishment nestled on the picturesque shores of Lake Spenard. Located just one mile from Anchorage International Airport and four miles from the vibrant downtown Anchorage area, the hotel offers an ideal gateway for guests eager to explore the natural beauty and cultural attractions of Alaska. The hotel boasts 248 well-appointed rooms and features three exceptional food and beverage outlets, providing guests with a variety of dining options amid stunning lakefront views. Known for its commitment to guest satisfaction and memorable experiences, The Lakefront Anchorage Hotel blends... Show More

Job Requirements

  • High school diploma or equivalent
  • Basic knowledge of food and beverage preparation
  • Knowledge of service standards, guest relations and etiquette
  • Ability to read, write and speak English
  • Ability to remember and promote menu items
  • Ability to operate a Point of Sale system
  • Ability to lift and carry objects up to 50 pounds
  • Patience, tact and diplomacy
  • Ability to obtain TIPS certification
  • Prior hospitality experience preferred
  • Willingness to work full-time
  • Guest attentiveness
  • Neat appearance
  • Ability to work safely

Job Qualifications

  • Basic knowledge of food and beverage preparation
  • Understanding of service standards and guest relations etiquette
  • Knowledge of appropriate table settings and service-ware
  • Ability to read, write and speak English sufficiently
  • Ability to operate a keyboard and learn Point of Sale procedures
  • Ability to obtain TIPS certification
  • Prior hospitality experience preferred
  • Exceptional customer service skills
  • Ability to work productively as a team member
  • Professional demeanor in all guest and associate interactions

Job Duties

  • Check station before, during and after shift for proper set-up and cleanliness
  • Greet the guests in a friendly, courteous manner within 30 seconds of being seated and explain any specials and/or restaurant promotions for guest awareness
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy
  • Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
  • Present the check to guest promptly and collect payment
  • Replenish beverages as necessary and check with guests for overall satisfaction
  • Be knowledgeable about all Food & Beverage products served

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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