Server (FT/PT)

Napa, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $18.75 - $21.50

Work Schedule

Standard Hours

Day Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Flexible spending account

Life insurance

401(k) Plan

Paid vacation

Paid sick time

Paid Time Off

Paid holidays

paid bereavement

Paid jury duty

Complimentary Meals

Career advancement opportunities

employer-provided training

Job Description

Gallaher Signature Living is a distinguished senior living company dedicated to redefining what it means to age well. With a foundation rooted in compassion, elegance, and excellence, the company operates residential communities that go beyond traditional senior living by offering personalized experiences that enrich daily life and foster meaningful connections. Gallaher Signature Living supports active adults across multiple locations in California, including Santa Rosa, Alameda, Moorpark, and Covina, providing a spectrum of services such as Independent Living, Assisted Living, and Memory Care. Their commitment to delivering high-quality care in thoughtfully designed environments makes them a leading choice for seniors seeking a vibrant and supportive community. The company’s support office is located in Windsor, California, and they are focused on growing a team of forward-thinking professionals passionate about shaping the future of senior living. As part of their dedication to excellence, Gallaher Signature Living offers comprehensive benefits and a supportive work culture, aiming to attract individuals who embody their values and mission. Employment opportunities are offered with competitive salaries, and the company emphasizes compliance with all relevant federal, state, and local regulations, ensuring a safe and respectful workplace. The Server position at Gallaher Signature Living is an essential role responsible for delivering an elevated dining experience that reflects the community’s boutique hospitality standards. This full-time role offers a salary range of $18.75 to $21.50 per hour and involves providing attentive, gracious, and professional food and beverage service to residents, family members, and guests in a clean, safe, and welcoming dining environment. The Server is entrusted with upholding the company’s mission by ensuring every dining interaction meets the highest standards of service and care. Responsibilities include courteous meal service, preparation and replenishment of beverages with attention to presentation, and accurate order taking using Point of Sale systems for residents’ meals, guest dining, employee meals, and to-go orders. Servers are expected to maintain a thorough knowledge of menus, daily specials, ingredients, and preparation methods to assist guests confidently and ensure all plates are attractively presented with proper tray service techniques. Fine-dining etiquette such as appropriate table service, course clearing, and guest engagement forms an integral part of the role. In addition to serving, this role also involves maintaining dining room tables and service stations, promptly resetting tables, clearing and bussing efficiently, and assisting with dishwashing or kitchen support when needed. Servers contribute to the overall community experience by interacting warmly and respectfully with residents, addressing questions or concerns with professionalism, and supporting hospitality and marketing efforts during tours and events. The role demands adherence to rigorous safety protocols, including programs focused on illness and injury prevention, bloodborne pathogens, emergency preparedness, and resident safety procedures. It also involves reporting occupational exposures and observing changes in residents’ conditions. Candidates can expect to participate in ongoing departmental meetings and training sessions to support operational excellence and compliance with regulatory requirements. The Server position at Gallaher Signature Living offers a dynamic and enriching work environment for individuals committed to compassionate service and a team-oriented culture. This role is ideal for motivated candidates who possess strong communication skills, a willingness to learn about assisted living operations and dementia awareness, and the ability to support seniors with patience and kindness. Gallaher Signature Living fosters career advancement and professional growth opportunities alongside extensive employer-provided training. Joining this team means being part of an innovative community focused on quality of life and meaningful engagement for older adults.

Job Requirements

Must be at least eighteen (18) years of age
High school diploma or equivalent preferred
Minimum of six (6) months of experience in food and beverage service preferred
Ability to safely operate food service equipment and utensils commonly used in professional dining environments
Knowledge of, or willingness to learn, assisted living operations and dementia awareness
Demonstrated ability to work compassionately and patiently with older adults, including individuals with cognitive impairment
Ability to operate standard office and facility equipment including POS systems and timekeeping devices
Strong communication skills
ability to read, write, and speak English effectively
Highly motivated, dependable, and able to work both independently and as part of a team
Ability to obtain and maintain required certifications including Food Handler’s Permit and First Aid/CPR as applicable
Must successfully pass all required background checks, health screenings, and immunization requirements in accordance with Company policy and applicable law

Job Qualifications

Must be at least eighteen (18) years of age
High school diploma or equivalent preferred
Minimum of six (6) months of experience in food and beverage service preferred
Hospitality or fine-dining experience a plus
Ability to safely operate food service equipment and utensils commonly used in professional dining environments
Knowledge of, or willingness to learn, assisted living operations and dementia awareness
Demonstrated ability to work compassionately and patiently with older adults, including individuals with cognitive impairment
Ability to operate standard office and facility equipment including POS systems and timekeeping devices
Strong communication skills
ability to read, write, and speak English effectively
Highly motivated, dependable, and able to work both independently and as part of a team
Ability to obtain and maintain required certifications including Food Handler’s Permit and First Aid/CPR as applicable
Must successfully pass all required background checks, health screenings, and immunization requirements in accordance with Company policy and applicable law

Job Duties

Provide refined, courteous, and efficient meal service to residents, family members, and guests, ensuring dignity, respect, and personalized attention always
Serve, prepare, and replenish beverages including water, coffee, tea, soda, wine, beer, and cocktails using appropriate glassware and presentation standards
Open, pour, and serve wine and beer in accordance with responsible alcohol service guidelines
Stock and maintain bar areas with wine, beer, spirits, mixers, and garnishes
communicate inventory needs to the Executive Chef or designee
Accurately take and enter food and beverage orders into the Point of Sale (POS) system, including residents’ meals, guest dining, employee meals, and to-go orders
Verify accuracy of all orders prior to service, including special requests, dietary needs, and menu substitutions
Demonstrate thorough knowledge of menus, daily specials, ingredients, and preparation methods to confidently assist residents and guests with menu selections
Ensure plates are attractively presented prior to service and deliver meals using proper tray service techniques, tray stands, and delivery procedures
Follow established fine-dining service standards and etiquette including appropriate table service, course clearing, and guest engagement
Prepare and maintain dining room tables and service stations with proper linens, china, glassware, flatware, condiments, and service supplies
Reset and flip tables promptly and professionally to support smooth dining service
Clear and bus tables efficiently
transport dishes to the kitchen and assist with dishwashing or kitchen support as needed
Maintain a clean, sanitary, and organized work environment at all times in accordance with food safety and sanitation standards
Assist with meal delivery to resident apartments as required
Interact with residents in a warm, respectful, and attentive manner, recognizing each resident as an individual and responding thoughtfully to preferences and needs
Address resident questions or concerns with professionalism and empathy, escalating matters to leadership when appropriate
Support the community’s hospitality and marketing efforts through positive engagement during tours, events, and interactions with prospective residents and guests
Foster a culture of teamwork and collaboration across departments to ensure a seamless resident experience
Maintain a safe, secure environment for residents, guests, and team members by adhering to all established safety protocols including illness and injury prevention program (IIPP), universal precautions and bloodborne pathogens, emergency, evacuation, and disaster preparedness plans, resident elopement prevention procedures
Promptly report occupational exposure to blood, bodily fluids, infectious materials, or hazardous chemicals in accordance with Company policy
Observe and report any changes in a resident’s condition following established procedures
Complete all required training, certifications, in-services, and meetings as mandated by state licensure and Company standards including compliance with Title 22 regulations
Participate in daily department stand-up meetings to support communication and operational excellence
Perform additional duties as assigned to meet operational and resident care needs