Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.37
Benefits
Medical insurance
Dental Insurance
Vision Insurance
pet discount program
flexible spending accounts
401K Matching
Life insurance
critical illness insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
hotel discounts
Job Description
Pyramid Global Hospitality is a respected leader in the hospitality management industry, known for overseeing an extensive portfolio of over 200 hotels and resorts with more than 18,000 associates across the United States, Caribbean, and Europe. They operate with a diverse platform that includes Benchmark Resorts & Hotels, which comprises a collection of distinctive independent properties; Axiom Hospitality, a specialized European hotel management company; and PYRAMIDWORKS, which delivers integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality blends global reach with a hands-on management approach that prioritizes exceptional service, operational excellence, and long-term partnerships within the hospitality sector.
At Pyramid, the core values revolve around people. They have a dedicated commitment to fostering an inclusive, respectful, and supportive environment for their associates. This culture promotes career growth through mentoring, collaboration, and exposure to a diverse mix of properties, industry brands, and locations. Team members are encouraged to take on meaningful challenges, develop new skills, and contribute to organizational success, regardless of whether they are just beginning their hospitality careers or are seasoned industry professionals. The company’s dedication has earned it numerous accolades, including recognition as one of the best places to work by USA Today, The Boston Globe, and The Houston Chronicle, as well as top travel honors from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These awards testify to Pyramid’s strong culture, commitment to service excellence, and people-first philosophy.
The role of Restaurant Server at Rand Tower in Minneapolis, Minnesota, a Tribute Portfolio Hotel managed by Pyramid Global Hospitality, offers a full-time employment opportunity with compensation at $16.37 per hour. Rand Tower hotel itself is an established and iconic landmark within Minneapolis, notable for its distinctive architectural design and a reputation for excellence in hospitality. They have cultivated a workplace where team members are valued as much as guests, embracing a philosophy of employer of choice by prioritizing the care and growth of their employees.
In this role, the Restaurant Server will serve as the welcoming face of the hotel’s restaurant, directly shaping guests’ dining experiences by ensuring outstanding service and a memorable culinary journey. The server will be responsible for preparing the dining area for service, greeting guests with a warm and engaging demeanor, guiding them through menu selections with detailed knowledge and descriptive selling, taking accurate orders, and collaborating closely with kitchen and bar staff to deliver seamless experiences. This position requires agility, excellent communication skills, and the ability to thrive in a fast-paced environment while maintaining high standards of hospitality.
The Restaurant Server position offers an exceptional opportunity for driven individuals to deepen their skills, work within a world-class hospitality environment, and contribute to an esteemed brand’s ongoing success. The role is perfect for those who are passionate about food and beverage service and eager to create exceptional guest experiences. It also provides avenues for professional advancement and the satisfaction of being part of a company committed to its employees, guests, and the community. Employees enjoy a comprehensive benefits package, including medical, dental, vision coverage, 401K matching, paid time off, hotel discounts, and more, underscoring the company’s investment in the well-being and growth of its workforce.
At Pyramid, the core values revolve around people. They have a dedicated commitment to fostering an inclusive, respectful, and supportive environment for their associates. This culture promotes career growth through mentoring, collaboration, and exposure to a diverse mix of properties, industry brands, and locations. Team members are encouraged to take on meaningful challenges, develop new skills, and contribute to organizational success, regardless of whether they are just beginning their hospitality careers or are seasoned industry professionals. The company’s dedication has earned it numerous accolades, including recognition as one of the best places to work by USA Today, The Boston Globe, and The Houston Chronicle, as well as top travel honors from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These awards testify to Pyramid’s strong culture, commitment to service excellence, and people-first philosophy.
The role of Restaurant Server at Rand Tower in Minneapolis, Minnesota, a Tribute Portfolio Hotel managed by Pyramid Global Hospitality, offers a full-time employment opportunity with compensation at $16.37 per hour. Rand Tower hotel itself is an established and iconic landmark within Minneapolis, notable for its distinctive architectural design and a reputation for excellence in hospitality. They have cultivated a workplace where team members are valued as much as guests, embracing a philosophy of employer of choice by prioritizing the care and growth of their employees.
In this role, the Restaurant Server will serve as the welcoming face of the hotel’s restaurant, directly shaping guests’ dining experiences by ensuring outstanding service and a memorable culinary journey. The server will be responsible for preparing the dining area for service, greeting guests with a warm and engaging demeanor, guiding them through menu selections with detailed knowledge and descriptive selling, taking accurate orders, and collaborating closely with kitchen and bar staff to deliver seamless experiences. This position requires agility, excellent communication skills, and the ability to thrive in a fast-paced environment while maintaining high standards of hospitality.
The Restaurant Server position offers an exceptional opportunity for driven individuals to deepen their skills, work within a world-class hospitality environment, and contribute to an esteemed brand’s ongoing success. The role is perfect for those who are passionate about food and beverage service and eager to create exceptional guest experiences. It also provides avenues for professional advancement and the satisfaction of being part of a company committed to its employees, guests, and the community. Employees enjoy a comprehensive benefits package, including medical, dental, vision coverage, 401K matching, paid time off, hotel discounts, and more, underscoring the company’s investment in the well-being and growth of its workforce.
Job Requirements
- High school diploma or equivalent
- Two to four years of relevant food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Excellent communication skills
- Ability to work under pressure in a fast-paced environment
- Strong customer service orientation
- Availability to work full-time
Job Qualifications
- Two to four years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Excellent communication skills
- Engaging and welcoming personality
- Ability to work under pressure in a fast-paced environment
- Passion for creating exceptional guest experiences
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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