Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid holidays
401(k) Plan

Job Description

Trilogy Bickford Ranch is an exceptional residential community situated within the Bickford Master Plan, located just east of Lincoln in Northern California. This community is dedicated to providing a vibrant lifestyle for individuals aged 55 and older. At the heart of Trilogy Bickford is The Ridge Wellness Social Club, a brand-new social hub designed to enrich the lives of its residents and guests. Perched high on a ridge, the club offers breathtaking views of the Sierra Nevada Mountains and the surrounding foothills. It features a variety of amenities, including a resort pool, an upscale restaurant, and both indoor and outdoor venues tailored for socializing and fitness activities. This thoughtfully designed wellness club fosters a sense of community and promotes an active, social, and healthy lifestyle for its members. The establishment prides itself on exceptional hospitality, commitment to quality service, and creating memorable guest experiences within this stunning natural setting.

The Server position at Trilogy Bickford Ranch is a full-time role offering $18 per hour. This vital position plays a key role within the Food & Beverage team at The Ridge Wellness Social Club. Reporting directly to the Food & Beverage Manager, the Server is responsible for delivering prompt, courteous, and professional service to guests in the restaurant, bar, and patio areas. The role involves interaction with community members and visitors, requiring an energetic and friendly approach to create a welcoming atmosphere. Servers must have a comprehensive understanding of the facility’s offerings, including knowledge of dining options and resort services, enabling them to respond knowledgeably to guest inquiries and promote additional amenities.

In this role, Servers take food and beverage orders, communicate with kitchen and bar staff to ensure accuracy, and adhere to established service protocols. They are tasked with maintaining cleanliness and order by clearing tables and ensuring a smooth dining experience. Throughout the guests' visit, the Server must engage with assigned tables, anticipate and address needs, and ensure satisfaction at every touchpoint. Teamwork is essential; Servers collaborate closely with lead servers and management to uphold high standards, monitor safety concerns, and address any customer issues that arise.

Working in a dynamic and often fast-paced environment, Servers must exhibit resilience and excellent multitasking abilities. The role demands physical stamina, including standing and walking for extended periods, carrying trays, and navigating indoor and outdoor event settings. Safety compliance is critical, including verifying guests’ ages for alcohol service and accurately handling cash and card transactions.

Trilogy Bickford Ranch fosters a professional, positive, and inclusive workplace culture, emphasizing the core BlueStar values of honesty, integrity, respect for the individual, teamwork, and a competitive spirit. The company provides comprehensive benefits for full-time employees working 30 hours or more per week, including medical, dental, and life insurance plans starting the first month after 60 days of employment. Employees also accrue paid time off and enjoy several paid holidays annually. All team members aged 21 and over can participate in a 401(k) plan following 30 days of service.

This Server opportunity is ideal for candidates looking to join a thriving, upscale community focused on wellness and exceptional hospitality. Those who are passionate about customer service, enjoy working in a team-oriented environment, and strive for continuous improvement will thrive in this role. The position requires flexibility, including availability during evenings and weekends, aligning with the dynamic schedules typical of hospitality settings. Trilogy Bickford Ranch is an equal opportunity employer committed to diversity and equity within its workforce.

Job Requirements

  • High school diploma or equivalent preferred
  • one to three months related server experience preferred
  • must meet the state and federal minimum age requirement for serving alcohol
  • current Food Handlers Card and TIPS Certification
  • ability to understand and implement BSRG dining standards
  • ability to add, subtract, multiply and divide
  • must be able to calculate discounts and percentages
  • ability to contribute to a productive and friendly work environment by maintaining a positive attitude
  • ability to read and comprehend simple instructions, short correspondence and memorandums
  • ability to speak effectively and present information to another person and in small group situations with guests and team members
  • must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • this position requires a flexible schedule to include evenings and weekends

Job Qualifications

  • High school diploma or equivalent preferred
  • one to three months’ related server experience preferred
  • must meet the state and federal minimum age requirement for serving alcohol
  • current Food Handlers Card and TIPS Certification (Training for Intervention Procedures)
  • ability to understand and implement BSRG dining standards
  • ability to add, subtract, multiply and divide
  • must be able to calculate discounts, and percentages
  • ability to contribute to a productive and friendly work environment by maintaining a positive attitude
  • ability to read and comprehend simple instructions, short correspondence and memorandums
  • ability to speak effectively and present information to another person and in small group situations with guests and team members
  • must be able to pay attention to details and be comfortable working in a fast-paced environment where continuous improvement is expected
  • this position requires a flexible schedule to include evenings and weekends

Job Duties

  • Greet and serve guests in an energetic and friendly fashion
  • create a welcoming atmosphere and provide excellent hospitality by having a working knowledge of the resort facility and dining area, and be able to respond to guest questions about the menu and speak with enthusiasm about other resort services
  • write orders
  • relay food orders to the kitchen and beverage orders to the bartender
  • serve food and beverages and clear tables following service etiquette and facility procedures
  • connect with guests at assigned tables throughout the dining experience to assure all guest needs are met and excellent service is provided
  • work as team, following direction from the Lead Server or Food & Beverage Manager
  • notice and report potential safety issues or customer concerns to a supervisor
  • check identification to assure customers are the legal age to purchase alcohol
  • handle cash and card transactions, ensure charges are accurate and return correct change to guests
  • other duties and responsibilities may be assigned

Job Criteria

Experience

No experience required


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