Server - FOH

Renton, WA, USA|

Job Overview

Compensation

Hourly

Exact $17.13

Benefits

competitive pay

Medical insurance

401(k) with Company Match

Voluntary dental and vision coverage

Employee assistance program (EAP)

Paid sick leave

Employee meal discounts

Opportunities for advancement

Supportive, team-oriented culture

Job Description

Trapper's Sushi is a vibrant, multi-state restaurant group known for offering an exceptional sushi dining experience. With a commitment to quality, innovation, and guest satisfaction, Trapper's Sushi has built a strong reputation for delivering fresh, delicious sushi and an inviting atmosphere that appeals to sushi lovers and casual diners alike. The company prides itself on fostering a supportive and team-oriented culture that promotes growth and excellence among its employees. Trapper's Sushi values both its guests and staff, seeking to create memorable dining experiences through outstanding service and a welcoming environment.

The Server at Trapper's Sushi plays a critical role as an ambassador of the brand, responsible for providing attentive and knowledgeable service from the moment guests are seated until they leave. This full-time position offers competitive pay starting at $17.13 per hour plus tips, making it an attractive opportunity for individuals looking to grow their careers in the hospitality industry. The Server guides guests through the menu, including specialty rolls, sushi, and sashimi, answering any questions about ingredients, allergens, or preparation methods. Accurate order taking, timely food and drink delivery, and processing payments efficiently are key responsibilities.

Beyond routine duties, Servers are expected to anticipate guest needs, ensure high satisfaction throughout the dining experience, and foster a warm, inclusive atmosphere. This role includes opening, running, and closing side work assignments, as well as supporting to-go orders during busy times. Trapper's Sushi offers benefits such as medical insurance with employer contributions, 401(k) savings plans, dental and vision coverage, employee meal discounts, and paid sick leave, further underlining their commitment to employee well-being and advancement. Employees benefit from ongoing opportunities for professional growth within the expanding restaurant group, backed by a positive and collaborative workplace environment. This position requires employees to obtain a valid Food Handler's Permit and comply with Washington state laws concerning alcohol service. Overall, this role is ideal for motivated individuals passionate about delivering outstanding hospitality and memorable dining experiences in a dynamic sushi restaurant setting.

Job Requirements

Previous serving, customer service, or hospitality experience preferred but not required
Strong verbal communication skills and ability to engage with guests in a friendly, professional manner
Ability to multitask and maintain composure in a fast-paced environment
Attention to detail when taking orders, delivering food, and processing payments
Comfort learning and discussing menu items, including sushi, sashimi, and specialty rolls
Ability to follow written and verbal instructions
Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law)
Must be of legal age to serve alcohol per Washington state law (MAST permit required or obtained prior to first day if applicable)

Job Qualifications

Previous serving, customer service, or hospitality experience preferred but not required
Strong verbal communication skills and ability to engage with guests in a friendly, professional manner
Ability to multitask and maintain composure in a fast-paced environment
Attention to detail when taking orders, delivering food, and processing payments
Comfort learning and discussing menu items, including sushi, sashimi, and specialty rolls
Ability to follow written and verbal instructions
Must obtain a valid Food Handler's Permit/State Food Worker Card prior to the first day of work (per state law)
Must be of legal age to serve alcohol per Washington state law (MAST permit required or obtained prior to first day if applicable)

Job Duties

Greet guests promptly upon seating with warmth, enthusiasm, and a genuine desire to create a memorable experience
Guide guests through the menu, answering questions about ingredients, preparation, allergens, and recommendations with confidence
Take accurate food and drink orders and enter them into the POS system efficiently
Deliver food and beverages in a timely manner, ensuring accuracy and presentation meet Trapper's standards
Anticipate guest needs throughout the meal, including refills, additional courses, and special requests
Process payments, handle cash/card transactions, and follow all cash-handling procedures
Maintain cleanliness and organization of the dining room, server stations, and side work areas
Communicate clearly with hosts, fellow servers, managers, sushi chefs, and kitchen staff regarding orders, timing, and special requests
Monitor guest satisfaction throughout the meal and resolve concerns promptly or escalate to a manager when needed
Support to-go order packaging and accuracy when volume requires
Follow all company safety, sanitation, and cleanliness standards, including proper chemical handling and PPE use when cleaning
Complete opening, running, and closing side work as assigned
Demonstrate teamwork, integrity, and respect while upholding a positive and inclusive work environment