Server - Experience Required

Topgolf Entertainment Group is a world-renowned global sports and entertainment company known for its unique blend of technology, sports, hospitality, and socializing. With locations across the United States and internationally, Topgolf offers an innovative and exciting experience designed for individuals, families, and groups looking to enjoy games, food, and entertainment in a lively and engaging atmosphere. The company prides itself on its commitment to creating memorable guest experiences by combining quality service with a fun and energetic environment.

Topgolf operates as a dynamic entertainment venue where guests can enjoy high-tech golf games, food, beverages, and music all in one place. As a vibrant hospitality establishment, the organization emphasizes core values such as fun, teamwork, excellence, edgy spirit, and care in all aspects of its operations. The work environment is fast-paced and customer-focused, requiring employees who are enthusiastic, attentive, and passionate about delivering outstanding service.

The role of a Bay Host at Topgolf is an integral part of providing a seamless and enjoyable experience for guests. Bay Hosts are responsible for greeting guests upon arrival, assisting them with setting up their bays, providing instructions on how to use Topgolf's advanced golf technology, and ensuring guests are well attended to throughout their visit. This position involves taking and delivering food and beverage orders promptly and accurately, maintaining the cleanliness and organization of the bay areas, and addressing any guest inquiries or concerns professionally.

Additionally, the Bay Host plays a critical role in embodying Topgolf's core values by fostering a welcoming and energetic atmosphere. Collaboration with other team members to enhance the overall guest experience is vital. This position also requires adherence to safety and health regulations to maintain a safe environment for guests and staff alike. The Bay Host is expected to work flexible hours, including evenings, weekends, and holidays, which aligns with the operational needs of the entertainment venue.

Working at Topgolf offers a unique opportunity to be part of a company that is not only a leader in sports entertainment but also an employer committed to diversity, equity, and inclusion. Topgolf actively promotes equal opportunity employment and strives to create an inclusive workplace free from discrimination and harassment. The company also provides a variety of benefits such as health, dental, and vision insurance, 401(k) plans with team member matching, access to mental well-being platforms, and special offers like free play and half-price food for eligible team members.

This Bay Host position requires previous customer service experience, ideally in the hospitality or restaurant industry, along with excellent communication skills, the ability to work efficiently under pressure, and a keen attention to detail. Those interested in joining Topgolf will find a supportive and dynamic work environment where personal development, teamwork, and customer satisfaction are top priorities. Join the Topgolf team to help create memorable moments, foster community spirit, and contribute to a thriving sports entertainment destination.