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SERVER - EVENTS (BANQUETS)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Access to Hyatt gym
Professional development opportunities
inclusive work environment

Job Description

Hyatt Regency Cleveland at The Arcade is a historic and distinguished hotel located in a landmark building constructed in 1890. This iconic establishment offers guests a unique experience that combines historic charm with modern amenities, situated in the heart of downtown Cleveland. Just steps away from the vibrant East 4th Street Entertainment District and within walking distance of major sporting and entertainment venues, Hyatt Regency Cleveland serves a diverse clientele ranging from business travelers to wedding parties and sports fans. The hotel boasts 293 stylishly appointed rooms alongside 14,000 square feet of flexible meeting and event spaces, making it a preferred destination for hosting a variety of events and gatherings.

As part of the global Hyatt family, the Hyatt Regency Cleveland is dedicated to creating a culture where every associate can thrive in a supportive work environment. Hyatt emphasizes caring and attentive service, believing that this focus on guest satisfaction is what makes their hotels stand out. Associates at Hyatt enjoy opportunities for career growth, job enrichment, and meaningful work experiences within a vibrant community. This particular position of Event Server is offered as part-time or full-time employment, where those passionate about hospitality and service can build their careers in a dynamic and rewarding setting.

The role of an Event Server at Hyatt Regency Cleveland involves providing exceptional food and beverage service during hotel banquet functions. This role is essential in ensuring that events held at the hotel run smoothly and leave a lasting positive impression on guests. Event Servers are responsible for multiple key tasks, including making the function space visually appealing through meticulous linen and table settings, creatively arranging food stations, and offering outstanding beverage service throughout events. Their responsibilities also extend to general banquet preparation duties and regular room refreshes, ensuring that the environment remains pristine and sanitary at all times.

This role requires a commitment to maintaining high standards of cleanliness and presentation, as well as the physical stamina to handle moderate lifting and manage the fast-paced nature of banquet service effectively. Working as an Event Server at Hyatt Regency Cleveland puts employees at the forefront of hospitality, providing customer interactions that require a true desire to satisfy guests' needs with warmth and professionalism. Employees have the chance to develop their skills through regular manager check-ins, access to Hyatt's comprehensive learning tools, and benefit from Hyatt’s dedication to diversity and inclusion, making it a fulfilling place for those seeking a long-term career in hospitality.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Ability to work flexible hours including evenings and weekends
  • Strong communication skills
  • Ability to stand and walk for extended periods
  • Must be able to lift moderate weight
  • Team player with a positive attitude

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Must have physical stamina to lift moderate amounts of weight

Job Duties

  • Provide food and drink service at hotel banquet functions
  • Ensure event spaces are visually appealing including linen and table setting
  • Design and maintain food stations for events
  • Provide beverage service during banquets
  • Perform general banquet preparation
  • Conduct room refreshes as needed
  • Maintain a sanitary and clean banquet environment

Job Criteria

Experience

Entry Level (1-2 years)


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