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Server - Denny's #9552 - Fresno, CA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $16.90
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k) Plan
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
On-the-job training

Job Description

Denny's is a well-established and nationally recognized restaurant chain known for its family-friendly atmosphere and round-the-clock service. With a strong reputation for offering classic American diner fare, Denny's has become a staple in many communities across the United States. The Fresno, CA location is part of this extensive network of dining establishments dedicated to providing a welcoming environment where guests can enjoy hearty meals at any time of day or night.

This role as a Server at Denny's Fresno, CA, offers an exciting opportunity to become part of a vibrant team focused on delivering exceptional guest experiences. The position involves greeting and seating guests, taking and delivering orders, and ensuring every customer receives attentive and courteous service. Servers at Denny's are expected to foster a positive dining atmosphere by responding promptly to guest concerns and exceeding expectations with friendly interactions. This full-time role reports directly to the General Manager and Restaurant Manager, making it integral to the restaurant's day-to-day operations and overall guest satisfaction.

Those hired for this role will play a pivotal part in maintaining the brand’s high standards by using product knowledge to suggest menu items and achieve sales targets. Responsibilities include using point-of-sale systems efficiently, serving food and beverages timely, and assisting fellow service staff to ensure seamless operation within the dining area. In addition to direct guest service, this Server position involves maintaining cleanliness, performing side-work such as table resetting, and adhering to safety and cash handling protocols.

Denny's Fresno offers a range of benefits to support employee well-being and growth. Full-time employees have access to medical, dental, and vision insurance, and there are additional benefits including a 401(k) retirement plan with employer match, dependent care options, and disability coverage. Employees also enjoy perks like discounted meals at Denny’s and affiliated restaurants, participation in the Employee Assistance Program (EAP), and referral bonuses for bringing in new talent. The company emphasizes career development through on-the-job training and advancement opportunities, encouraging team members to build a career within the brand.

Working as a Server at Denny's Fresno requires flexibility, a strong work ethic, and excellent communication skills. The role demands physical stamina to manage the pace of a dynamic restaurant environment, including lifting and carrying supplies, standing for long periods, and moving swiftly to meet guest needs. Safety, teamwork, and respect for diversity are core values, making this an inclusive workplace where every employee is valued and supported.

If you are passionate about hospitality, enjoy working in a fast-paced setting, and want to contribute to a positive dining experience for guests, this Server position at Denny's Fresno could be the perfect fit. It offers the chance to develop professional skills while working within a respected and supportive company known for delivering quality service and great food.

Job Requirements

  • High school diploma or equivalent
  • previous restaurant or customer service experience preferred
  • ability to work flexible hours including nights, weekends, and holidays
  • strong communication skills
  • basic math proficiency
  • ability to stand and walk for extended periods
  • physical ability to lift up to 30 lbs and carry trays weighing up to 25 lbs
  • ability to perform cleaning tasks and side work
  • ability to follow instructions and work in a team setting
  • meet health and safety standards related to food handling
  • reliable and punctual
  • adherence to company uniform and grooming standards

Job Qualifications

  • Must be able to communicate effectively in English both orally and in writing
  • must be able to pass all required tests and training requirements for the position
  • must be able to work in a team environment
  • meets Denny's uniform and grooming standards and maintains them throughout the shift
  • must be able to work a flexible schedule, including holidays, nights and weekends
  • possesses excellent guest service skills
  • possesses basic math skills
  • must be dependable and able to learn basic tasks and follow instructions
  • places a value on diversity and shows respect for others
  • ability to lift and carry supplies and equipment up to 30 lbs
  • ability to raise a tray weighing up to 25 lbs to shoulder height
  • able to bend, stoop, reach, wipe, lift, and grab
  • must have sufficient mobility to move and operate in the work area
  • must be able to stand and walk throughout a 4 to 8 hour shift
  • must be able to hear well in a loud environment to respond to employee and guest needs
  • must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • must be able to observe and differentiate between monetary denominations
  • must be able to serve all Denny's menu products
  • must be able to operate a point of sale system
  • must be able to work around potentially hazardous chemicals

Job Duties

  • Promotes company mission, vision and core values
  • demonstrates a sense of urgency when serving guests
  • meets service cycle timing standards
  • greets guests immediately upon arrival and acknowledges them at departure
  • assists with guests seating, utilizing proper arrival order and rotation procedures
  • suggests and achieves guest check average targets
  • accurately enters orders on the point of sale system
  • prepares beverage orders as well as some appetizers, salads, and desserts
  • checks prepared orders for completeness and presentation
  • delivers food and beverage orders timely and in accordance with standards
  • attends to guests during the entire dining experience in a prompt and courteous manner
  • demonstrates knowledge of station and floor breakdowns
  • possesses strong product and menu knowledge
  • uses proper telephone etiquette
  • assists with 'to go' orders
  • pre-busses tables in a timely manner
  • clears, cleans and presets tables promptly upon guests departure
  • addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
  • demonstrates safe cash handling procedures in accordance with policy and completes cash, credit card, and discount transactions accurately
  • willingly assists others without being asked
  • maintains cleanliness and organization of the dining room and service area
  • completes all required side-work, including deep cleaning assignments
  • provides prompt and courteous service and is cordial to all team members and guests
  • adheres to Denny's brand standards and internal policies and procedures

Job Criteria

Experience

Entry Level (1-2 years)


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