Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Dependent Care
401(k)
short-term disability
long-term disability
Employee assistance program
employee discount
Referral Bonus
Training and Development
Job Description
Denny's is a renowned American restaurant chain known for its welcoming atmosphere and diverse menu catering to a broad customer base. Established as a family-friendly dining establishment, Denny's has built its reputation on providing hearty, classic American fare in a comfortable and casual setting that appeals to individuals and families alike. With numerous locations nationwide, Denny's continues to emphasize customer satisfaction and community involvement, making it a preferred destination for diners seeking a dependable and enjoyable dining experience. The Clovis, California location maintains this tradition, offering both locals and visitors a consistent, high-quality restaurant experience.
The role of Server at Denny's Clovis location is pivotal in upholding the company’s mission to deliver exceptional guest service and foster a friendly dining environment. Reporting directly to the General Manager and Restaurant Manager, the Server’s responsibilities are multifaceted and essential to the smooth operation of the restaurant. This role involves greeting guests promptly and courteously, seating them according to established procedures, taking and delivering orders accurately, and ensuring a memorable dining experience. Servers at Denny's are expected to demonstrate urgency in their duties, maintain excellent product knowledge, and utilize suggestive selling techniques to enhance guest satisfaction and meet revenue targets. The Server must also be adept at handling payment transactions accurately, maintaining cleanliness and organization in the dining area, and responding swiftly and professionally to any guest concerns.
Denny's offers a supportive work environment with numerous benefits aimed at promoting employee wellness and professional growth. Full-time employees have access to medical, dental, and vision benefits along with dependent care options. The company provides a 401(k) plan with an employer match, reinforcing Denny's commitment to long-term financial security for its employees. Additionally, employees benefit from short-term and long-term disability coverage, an Employee Assistance Program (EAP), and exclusive employee discount programs including perks at work and company-wide discounts across over 40 affiliated restaurants. Denny's encourages career advancement through on-the-job skills training designed to prepare employees for upward mobility opportunities within the organization. The restaurant also offers an employee referral bonus program, motivating team members to contribute to expanding the workforce with qualified candidates.
Denny's Clovis location is seeking a Server who is dependable, motivated, and capable of working in a fast-paced, team-oriented environment. This position requires flexibility in scheduling, including availability for holidays, nights, and weekends. Ideal candidates will possess excellent communication skills, basic math ability, and a genuine passion for guest service. Physical capabilities such as the ability to lift and carry supplies, stand and walk for extended periods, and perform various physical tasks are essential for meeting the demands of the role. The Server will uphold Denny's brand standards and internal policies, ensuring compliance with health regulations and safety protocols while delivering superior service that encourages repeat patronage and enhances the overall reputation of the restaurant.
The role of Server at Denny's Clovis location is pivotal in upholding the company’s mission to deliver exceptional guest service and foster a friendly dining environment. Reporting directly to the General Manager and Restaurant Manager, the Server’s responsibilities are multifaceted and essential to the smooth operation of the restaurant. This role involves greeting guests promptly and courteously, seating them according to established procedures, taking and delivering orders accurately, and ensuring a memorable dining experience. Servers at Denny's are expected to demonstrate urgency in their duties, maintain excellent product knowledge, and utilize suggestive selling techniques to enhance guest satisfaction and meet revenue targets. The Server must also be adept at handling payment transactions accurately, maintaining cleanliness and organization in the dining area, and responding swiftly and professionally to any guest concerns.
Denny's offers a supportive work environment with numerous benefits aimed at promoting employee wellness and professional growth. Full-time employees have access to medical, dental, and vision benefits along with dependent care options. The company provides a 401(k) plan with an employer match, reinforcing Denny's commitment to long-term financial security for its employees. Additionally, employees benefit from short-term and long-term disability coverage, an Employee Assistance Program (EAP), and exclusive employee discount programs including perks at work and company-wide discounts across over 40 affiliated restaurants. Denny's encourages career advancement through on-the-job skills training designed to prepare employees for upward mobility opportunities within the organization. The restaurant also offers an employee referral bonus program, motivating team members to contribute to expanding the workforce with qualified candidates.
Denny's Clovis location is seeking a Server who is dependable, motivated, and capable of working in a fast-paced, team-oriented environment. This position requires flexibility in scheduling, including availability for holidays, nights, and weekends. Ideal candidates will possess excellent communication skills, basic math ability, and a genuine passion for guest service. Physical capabilities such as the ability to lift and carry supplies, stand and walk for extended periods, and perform various physical tasks are essential for meeting the demands of the role. The Server will uphold Denny's brand standards and internal policies, ensuring compliance with health regulations and safety protocols while delivering superior service that encourages repeat patronage and enhances the overall reputation of the restaurant.
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service role preferred
- must be able to work flexible hours including holidays, nights, and weekends
- ability to lift and carry up to 30 lbs
- excellent verbal and written communication skills
- basic math skills
- ability to work in a fast-paced team environment
- must maintain uniform and grooming standards
- must meet local health and safety regulations
- ability to operate point of sale systems
- good listening and problem-solving skills
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny's uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule, including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills (add, subtract, multiply and divide)
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
- ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in the work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all Denny's menu products
- must be able to operate a point of sale system
- must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating, utilizing proper arrival order and rotation procedures
- assists with any special needs
- suggestively sells and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette
- assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to Denny's brand standards and internal policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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