Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
employee discount
Free beverages
free uniform
Company-wide discount
flexible schedules
Employee Referral Bonus
Employee assistance program
Advancement opportunities
Job Description
Denny's is a well-established American diner-style restaurant chain known for its welcoming atmosphere, classic comfort food, and 24/7 service at many locations across the United States. The Bakersfield, CA location of Denny's is currently seeking a Server to join its dedicated team. Denny's has built a strong reputation for delivering exceptional customer service alongside a diverse menu featuring breakfast, lunch, and dinner options. As a company, Denny's prioritizes providing a positive dining experience for guests with friendly and professional staff who work efficiently and collaboratively to meet customer needs.
The Server role at Denny's Bakersfield location is a pivotal position that directly impacts guest satisfaction and the overall success of the restaurant. This position reports to both the General Manager and Restaurant Manager, ensuring alignment and support across all operational aspects of the dining experience. The Server’s primary responsibilities are to greet, seat, and service guests in a courteous and customer-focused manner. This includes taking and delivering food and beverage orders accurately and promptly, suggestively selling menu items to enhance the guest experience and achieve sales targets, and processing payments efficiently while maintaining Denny's brand standards.
Beyond order taking and delivery, the Server also plays a crucial role in responding to guest concerns and requests earnestly and professionally to guarantee total guest satisfaction. This requires a comprehensive knowledge of the restaurant’s station and floor breakdowns, a strong familiarity with menu items, and the ability to manage multiple tables while maintaining composure and attentiveness. The Server prepares some beverage and food items such as appetizers, salads, and desserts, which require both skill and speed to ensure smooth service flow. Additionally, the job includes maintaining the cleanliness and organization of the dining and service areas to uphold the establishment’s hygiene and appearance standards.
Denny's is known for fostering a work environment that values flexibility, personal development, and employee well-being. In addition to competitive hourly wages, the company offers a range of benefits designed to support full-time employees including medical, dental, and vision insurance. Employees also receive practical perks such as a 50% meal discount during shifts, free beverages, and a company-wide discount at affiliated restaurants. The company values work-life balance by providing flexible scheduling opportunities as well as referral bonuses and advancement possibilities through on-the-job training. This Server role therefore presents a valuable opportunity for individuals seeking a dynamic position within a supportive and recognized national brand, with potential for growth and skills development.
The Server role at Denny's Bakersfield location is a pivotal position that directly impacts guest satisfaction and the overall success of the restaurant. This position reports to both the General Manager and Restaurant Manager, ensuring alignment and support across all operational aspects of the dining experience. The Server’s primary responsibilities are to greet, seat, and service guests in a courteous and customer-focused manner. This includes taking and delivering food and beverage orders accurately and promptly, suggestively selling menu items to enhance the guest experience and achieve sales targets, and processing payments efficiently while maintaining Denny's brand standards.
Beyond order taking and delivery, the Server also plays a crucial role in responding to guest concerns and requests earnestly and professionally to guarantee total guest satisfaction. This requires a comprehensive knowledge of the restaurant’s station and floor breakdowns, a strong familiarity with menu items, and the ability to manage multiple tables while maintaining composure and attentiveness. The Server prepares some beverage and food items such as appetizers, salads, and desserts, which require both skill and speed to ensure smooth service flow. Additionally, the job includes maintaining the cleanliness and organization of the dining and service areas to uphold the establishment’s hygiene and appearance standards.
Denny's is known for fostering a work environment that values flexibility, personal development, and employee well-being. In addition to competitive hourly wages, the company offers a range of benefits designed to support full-time employees including medical, dental, and vision insurance. Employees also receive practical perks such as a 50% meal discount during shifts, free beverages, and a company-wide discount at affiliated restaurants. The company values work-life balance by providing flexible scheduling opportunities as well as referral bonuses and advancement possibilities through on-the-job training. This Server role therefore presents a valuable opportunity for individuals seeking a dynamic position within a supportive and recognized national brand, with potential for growth and skills development.
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or restaurant server role preferred
- ability to communicate effectively in English
- ability to work flexible hours including nights, weekends, and holidays
- strong interpersonal and communication skills
- ability to work collaboratively in a team setting
- physical ability to stand, walk, lift up to 30 lbs, and carry food and beverage trays
- basic math proficiency
- must pass health and safety training and certifications as required
- ability to handle cash and point of sale transactions accurately
- adherence to company grooming and uniform standards
- commitment to providing exceptional guest service
- ability to handle multiple tasks efficiently
Job Qualifications
- Must be able to communicate effectively in English both orally and in writing
- must be able to pass all required tests and training requirements for the position
- must be able to work in a team environment
- meets Denny’s uniform and grooming standards and maintains them throughout the shift
- must be able to work a flexible schedule, including holidays, nights and weekends
- possesses excellent guest service skills
- possesses basic math skills
- must be dependable and able to learn basic tasks and follow instructions
- places a value on diversity and shows respect for others
- ability to lift and carry supplies and equipment up to 30 lbs
- ability to raise a tray weighing up to 25 lbs to shoulder height
- able to bend, stoop, reach, wipe, lift, and grab
- must have sufficient mobility to move and operate in the work area
- must be able to stand and walk throughout a 4 to 8 hour shift
- must be able to hear well in a loud environment to respond to employee and guest needs
- must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- must be able to observe and differentiate between monetary denominations
- must be able to serve all Denny’s menu products
- must be able to operate a point of sale system
- must be able to work around potentially hazardous chemicals
Job Duties
- Promotes company mission, vision and core values
- demonstrates a sense of urgency when serving guests
- meets service cycle timing standards
- greets guests immediately upon arrival and acknowledges them at departure
- assists with guests seating, utilizing proper arrival order and rotation procedures
- suggestively sells and achieves guest check average targets
- accurately enters orders on the point of sale system
- prepares beverage orders as well as some appetizers, salads, and desserts
- checks prepared orders for completeness and presentation
- delivers food and beverage orders timely and in accordance with standards
- attends to guests during the entire dining experience in a prompt and courteous manner
- demonstrates knowledge of station and floor breakdowns
- possesses strong product and menu knowledge
- uses proper telephone etiquette
- assists with to go orders
- pre-busses tables in a timely manner
- clears, cleans and presets tables promptly upon guests departure
- addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
- demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
- willingly assists others without being asked
- maintains cleanliness and organization of the dining room and service area
- completes all required side-work, including deep cleaning assignments
- provides prompt and courteous service and is cordial to all team members and guests
- adheres to Denny’s brand standards and internal policies and procedures
- other duties may be assigned to meet business needs
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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