Server - Denny's #7043 - Whittier, CA

Alhambra, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $16.90

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical

Dental

Vision

Dependent Care

401(k) with employer match

short-term disability

long-term disability

Employee assistance program

employee discount

Employee Referral Bonus

Advancement opportunities

Job Description

Denny's is a well-established and recognized American diner-style restaurant chain known for its casual family-friendly dining experience and 24/7 availability at many locations. Founded in 1953, Denny's has grown into a household name with hundreds of restaurants nationwide, including its Whittier, CA location. The company prides itself on serving great food with welcoming service to guests of all ages, making it a popular choice for breakfast, lunch, and dinner. As a brand, Denny's holds a commitment to core values such as quality, respect, inclusion, and community involvement, which consistently reflect in their customer experience and workplace culture.

The role of Server at Denny's Whittier, CA, is a vital position responsible for creating a positive dining experience and embodying the company mission, vision, and brand standards. This full-time position involves greeting and seating guests, delivering friendly and attentive service, taking accurate orders, suggestively selling menu items, and handling payments effectively and securely. As a Server, you will act as the face of the restaurant by engaging with guests warmly and courteously while quickly responding to their needs and concerns. The role also requires operational tasks such as beverage preparation, order accuracy checks, side-work completion, maintaining cleanliness, and adhering to health and safety standards.

Servers at Denny's are expected to demonstrate strong communication skills, product and menu knowledge, and teamwork. The job entails a flexible schedule that may include nights, weekends, and holidays, reflecting the restaurant's commitment to being open and accessible to guests at all times. Employees receive thorough on-the-job skills training and opportunities for advancement within the company, providing a pathway for career growth. The Whittier location offers a work environment that values diversity, respect, and professionalism, supporting employees through comprehensive benefits for full-time staff, including medical, dental, and vision coverage, retirement savings plans with employer match, disability insurance, and employee assistance programs.

In summary, becoming a Server at Denny's means joining a reputable restaurant company committed to service excellence and employee development. It is an ideal position for individuals who enjoy working in a team-oriented, fast-paced setting, love interacting with people, and want to be part of a growing and supportive company. The job fosters skills in customer service, communication, multitasking, and cash handling, with the added advantage of benefit programs and employee discounts. If you are dependable, enthusiastic, and dedicated to providing guests with a positive dining experience, this role offers a dynamic and rewarding opportunity at Denny's Whittier, CA.

Job Requirements

Must be able to communicate effectively in English both orally and in writing
must be able to pass all required tests and training requirements for the position
must be able to work in a team environment
meets Denny’s uniform and grooming standards and maintains them throughout the shift
must be able to work a flexible schedule, including holidays, nights and weekends
possesses excellent guest service skills
possesses basic math skills (add, subtract, multiply and divide)
must be dependable and able to learn basic tasks and follow instructions
places a value on diversity and shows respect for others
ability to lift and carry supplies and equipment up to 30 lbs
ability to raise a tray weighing up to 25 lbs to shoulder height
able to bend, stoop, reach, wipe, lift, and grab
must have sufficient mobility to move and operate in the work area
must be able to stand and walk throughout a 4 to 8 hour shift
must be able to hear well in a loud environment to respond to employee and guest needs
must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
must be able to observe and differentiate between monetary denominations
must be able to serve all Denny’s menu products
must be able to operate a point of sale system
must be able to work around potentially hazardous chemicals

Job Qualifications

Must be able to communicate effectively in English both orally and in writing
must be able to pass all required tests and training requirements for the position
must be able to work in a team environment
meets Denny’s uniform and grooming standards and maintains them throughout the shift
must be able to work a flexible schedule, including holidays, nights and weekends
possesses excellent guest service skills
possesses basic math skills (add, subtract, multiply and divide)
must be dependable and able to learn basic tasks and follow instructions
places a value on diversity and shows respect for others
ability to lift and carry supplies and equipment up to 30 lbs
ability to raise a tray weighing up to 25 lbs to shoulder height
able to bend, stoop, reach, wipe, lift, and grab
must have sufficient mobility to move and operate in the work area
must be able to stand and walk throughout a 4 to 8 hour shift
must be able to hear well in a loud environment to respond to employee and guest needs
must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
must be able to observe and differentiate between monetary denominations
must be able to serve all Denny’s menu products
must be able to operate a point of sale system
must be able to work around potentially hazardous chemicals

Job Duties

Promotes company mission, vision and core values
demonstrates a sense of urgency when serving guests
meets service cycle timing standards
greets guests immediately upon arrival and acknowledges them at departure
assists with guests seating, utilizing proper arrival order and rotation procedures
assists with any special needs
suggestively sells and achieves guest check average targets
accurately enters orders on the point of sale system
prepares beverage orders as well as some appetizers, salads, and desserts
checks prepared orders for completeness and presentation
delivers food and beverage orders timely and in accordance with standards
attends to guests during the entire dining experience in a prompt and courteous manner
demonstrates knowledge of station and floor breakdowns
possesses strong product and menu knowledge
uses proper telephone etiquette
assists with to go orders
pre-busses tables in a timely manner
clears, cleans and presets tables promptly upon guests departure
addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
willingly assists others without being asked
maintains cleanliness and organization of the dining room and service area
completes all required side-work, including deep cleaning assignments
provides prompt and courteous service and is cordial to all team members and guests
adheres to Denny’s Brand Standards and internal policies and procedures