
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $6.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Job Description
Pyramid Global Hospitality is a distinguished name in the hospitality industry, renowned for its unwavering commitment to a People First culture. The company operates over 230 properties worldwide, emphasizing a supportive and inclusive work environment that values diversity, growth, development, and employee well-being. Pyramid Global Hospitality's dedication to its employees is reflected in its comprehensive benefits package, which includes health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and employee rates on hotel stays. Beyond perks, the company invests deeply in ongoing training and development opportunities, empowering its workforce to enhance their skills and advance their careers in a dynamic industry.\n\nOne of the prominent properties under Pyramid Global Hospitality's portfolio is the OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District near downtown Oklahoma City, OKANA Resort offers a unique blend of luxury, entertainment, and employment opportunities. The resort boasts over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, an expansive indoor waterpark, multiple dining options, and versatile meeting and event spaces totaling 30,000 square feet. This setting serves as an exceptional backdrop for career growth and professional development in the hospitality sector.\n\nThe role of a Restaurant Server at OKANA Resort & Indoor WaterPark is vital to delivering exceptional guest experiences. As the frontline representative of the restaurant, the server is responsible for maintaining the cleanliness and readiness of the dining area, guiding guests through menu selections with descriptive selling techniques, accurately taking orders while paying close attention to special requests, and working closely with the kitchen and bar staff to ensure a seamless service flow. Servers are expected to possess a deep knowledge of the menu and beverage offerings, including wines, beers, cocktails, and spirits, enabling them to engage and educate guests effectively. This position demands an energetic and customer-focused individual who thrives in a fast-paced environment and enjoys creating meaningful connections with patrons.\n\nThis role presents a tremendous opportunity for motivated individuals seeking to grow and learn within a world-class hospitality property. Pyramid Global Hospitality values candidates with a passion for guest service, excellent communication skills, and the ability to work collaboratively within a dynamic team. Compensation for this role is competitive and reflects various factors including experience and location. Overall, joining the team at OKANA Resort and Indoor WaterPark means becoming part of a company that prioritizes its people, fosters a positive and inclusive workplace, and is committed to delivering unforgettable experiences to every guest.
Job Requirements
- High school diploma or equivalent
- 2-4 years of experience in food service
- knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work in a fast-paced environment
- friendly and engaging personality
- ability to handle guest concerns professionally
Job Qualifications
- 2-4 years of food service experience
- knowledge of wine, beer, cocktails, and spirits
- excellent communication skills
- ability to work under pressure in a fast-paced environment
- engaging and welcoming personality
- passion for creating an exceptional experience for all guests
- descriptive selling skills
Job Duties
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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