Server - Cumberland Maggiano's

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Career Development
Tuition Assistance
401(k) Plan
employee recognition programs
discount programs
Paid Time Off

Job Description

Brinker International stands as a renowned leader in the casual dining industry, proudly operating a variety of beloved restaurant brands that emphasize quality, community, and an exceptional guest experience. Among their distinguished family of restaurants is Maggiano's Little Italy, a place that brings authentic Italian-American cuisine and a warm, welcoming atmosphere to guests who value tradition, great food, and memorable occasions. Established by the visionary Norman Brinker, who pioneered the very concept of casual dining, Brinker International has grown into a global hospitality giant while still maintaining the essence of heartfelt service and genuine connection. The mission of Brinker International revolves around bringing people together to celebrate the love of family and friends, often through gathered meals in unforgettable settings that inspire happiness and comfort.

Working at Maggiano's Little Italy means being part of a team that values each guest's experience as much as the food served. Serving at Maggiano's isn’t just about delivering meals; it’s about creating lasting memories that become part of customers’ cherished stories. The Servers at Maggiano's are responsible for all aspects of professional food service and guest satisfaction. This includes taking food and beverage orders accurately and efficiently, then serving them with warmth and enthusiasm reflective of Italian-American hospitality. Whether it’s a casual dinner or a special family celebration like weddings, birthdays, or bar/bat mitzvahs, Servers help make every occasion special. The environment is fast-paced yet rewarding, requiring energetic, attentive, and upbeat team members who thrive in delivering outstanding guest experiences.

Brinker International also emphasizes a culture of community involvement and support. Beyond the restaurant, they engage with charitable organizations such as the Make-A-Wish Foundation and the North Texas Food Bank, demonstrating their dedication to making a difference both locally and globally. They also care deeply for their employees, offering diverse benefits and a workplace where fun and professionalism go hand in hand. The Servers position at Maggiano’s offers not only competitive earnings but also opportunities for career growth, health care benefits, tuition assistance, 401(k) matching, and a range of discounts on travel, technology, and dining at company-owned brands. Employees are encouraged to bring their unique personalities, embrace lively teamwork, and contribute to the warm, family-oriented atmosphere that defines The Maggiano's Way.

Joining the front-of-house team, Servers become key players in welcoming guests into a slice of Italian Americana, reminiscent of grandma’s kitchen but with a modern flare. This team includes various roles such as Maitre D's, Foodrunners, Bussers, Hosts/Hostesses, and Bartenders, all working harmoniously to break bread together with guests and celebrate life’s richness. Servers at Maggiano's embody hospitality that is genuine and joyous, making sure guests feel appreciated and cared for every step of their dining journey. For those who thrive in a high-energy, service-focused environment and enjoy being part of a larger company dedicated to quality, culture, and community, this opportunity is truly a perfect match.

Job Requirements

  • high school diploma or equivalent
  • previous experience in food service
  • strong communication skills
  • ability to stand and walk for extended periods
  • availability to work flexible hours including nights, weekends, and holidays
  • ability to work in a fast-paced team environment
  • compliance with health and safety guidelines

Job Qualifications

  • high school diploma or equivalent
  • previous experience in food service preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • team-oriented with a positive attitude
  • basic math skills for handling transactions
  • knowledge of food safety practices

Job Duties

  • take food and beverage orders from guests
  • serve food and beverages promptly and professionally
  • ensure guest satisfaction through attentive and courteous service
  • coordinate with kitchen and bar staff to maintain smooth service flow
  • manage guests' requests and resolve issues effectively
  • uphold cleanliness and safety standards in the dining area
  • participate in team efforts to create a welcoming dining atmosphere

Job Criteria

Experience

Entry Level (1-2 years)


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