Server - Cora's Restaurant

Gulfport, MS, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $9.50 - $16.00

Work Schedule

Weekend Shifts

Benefits

competitive hourly wage

Tips

flexible schedule

Employee Discounts

Training and development opportunities

Team-oriented work environment

Opportunity for advancement

Job Description

This opportunity is with a vibrant and customer-focused restaurant establishment that prides itself on delivering an exceptional dining experience to all guests. The company is recognized for its dedication to high-quality food and beverage service, creating a welcoming environment, and maintaining professional standards that uphold the integrity and reputation of the restaurant. Known for its friendly ambiance and commitment to guest satisfaction, the restaurant offers a dynamic work environment where team members are encouraged to collaborate and grow in their service skills.\n\nThe part-time Server role is pivotal in ensuring every guest enjoys a memorable visit from the moment they are greeted until they leave. This position involves more than just serving food and drinks; it requires a passion for hospitality, a keen eye for detail, and the ability to multitask efficiently in a bustling atmosphere. The Server will be responsible for taking accurate orders, delivering meals and beverages with care, and maintaining a clean and organized dining area. Excellent communication skills are essential, as the Server will engage directly with guests to answer menu questions, provide recommendations, and address any concerns or special requests to enhance the overall dining experience. Collaboration with kitchen and bar staff is critical, ensuring seamless service delivery and timely order fulfillment. The role also encompasses handling transactions securely through the point-of-sale system, managing inventory supplies, and adhering strictly to food safety and alcohol service regulations.\n\nThis role offers competitive hourly compensation complemented by tips, providing a rewarding financial incentive based on service quality. The restaurant values individuals who can contribute to a positive, fast-paced work environment, thrive under pressure, and maintain professionalism throughout their shifts. Evening, weekend, and holiday schedules are expected to accommodate the restaurant's operating hours, offering flexibility that suits diverse availability. Overall, this part-time Server position is ideal for motivated candidates seeking to enhance their career in hospitality, build strong customer service expertise, and be part of a dedicated team focused on delivering top-notch dining experiences.

Job Requirements

High school diploma or equivalent
food safety certification may be required
previous experience as a server or in a customer service role preferred
experience with cash handling and POS systems
knowledge of food and beverage service techniques and restaurant operations
excellent communication and interpersonal skills
strong customer service skills with the ability to engage with guests and address their needs effectively
ability to multitask and work efficiently in a fast-paced environment
strong organizational skills and attention to detail
ability to remain calm under pressure and handle difficult situations with professionalism
food safety certification may be required
alcohol service certification may be required
ability to stand for long periods and walk throughout the shift
ability to lift and carry items weighing up to 25 pounds such as trays and boxes
ability to work in a busy, sometimes noisy environment
servers may work both indoor and outdoor
shifts may include evenings, weekends, and holidays depending on the restaurant's hours of operation
position involves working in a fast-paced and sometimes high-pressure environment

Job Qualifications

High school diploma or equivalent
food safety certification may be required
previous experience as a server or in a customer service role preferred
experience with cash handling and POS systems
knowledge of food and beverage service techniques and restaurant operations
excellent communication and interpersonal skills
strong customer service skills with the ability to engage with guests and address their needs effectively
ability to multitask and work efficiently in a fast-paced environment
strong organizational skills and attention to detail
ability to remain calm under pressure and handle difficult situations with professionalism
food safety certification may be required
alcohol service certification may be required

Job Duties

Greet and seat guests in a friendly and welcoming manner
present menus and answer questions regarding menu items, ingredients, or specials
take customer orders accurately and ensure special requests are communicated to the kitchen and bar
serve food and beverages efficiently and in accordance with restaurant standards
ensure all food and drink orders are presented neatly and with the correct garnishes
offer recommendations and upsell menu items to enhance the guest experience
provide outstanding customer service by engaging with guests in a friendly and professional manner
ensure guests' needs are met, including refills, condiments, and other requests
address any customer complaints or concerns promptly, maintaining a calm and positive demeanor
create a positive atmosphere by engaging with guests and ensuring a comfortable dining experience
accurately process guest transactions through the point-of-sale (POS) system, including cash, credit card, and other forms of payment
ensure all charges are correct, provide receipts, and maintain accurate records of tips according to company policies
handle cash transactions and tips efficiently and securely, following all company guidelines
ensure dining areas are clean, organized, and ready for guests, including setting tables, stocking utensils, and replenishing supplies
clean and reset tables promptly after guests leave, ensuring the area is ready for the next party
ensure restrooms and common areas are tidy and well-stocked
follow all food safety and sanitation guidelines to ensure food is handled, stored, and served correctly
adhere to health and safety regulations, including proper handling and disposal of waste
ensure alcohol service is compliant with legal drinking age laws and company policies
monitor and assist in managing inventory levels for dining and beverage supplies, including condiments, utensils, napkins, and other essential items
report any shortages or inventory issues to management for timely restocking
work closely with kitchen staff, bartenders, and other servers to ensure smooth operations and timely service
communicate effectively with team members to ensure that orders are correctly fulfilled and guests are satisfied
assist in training new servers or other staff as needed
collaborate with team members during busy periods to ensure an efficient flow of service
assist with setting up and preparing for private events, banquets, or special functions
provide support during high-volume events, ensuring a smooth dining experience for large groups
help with tear down and cleaning up after events, ensuring that all areas are returned to a ready state for regular service