Server - Copper Table - Full Time

Gaylord Hotels, part of Marriott International, is a distinguished brand renowned for its expertise and leadership in delivering exceptional meeting and event experiences. As a part of this globally recognized hospitality leader, Gaylord Hotels provides a unique environment where creativity, entrepreneurial spirit, and heartfelt service converge to create memorable guest experiences. The brand prides itself on fostering a culture that values the diversity and unique backgrounds of its associates, promoting an inclusive workplace where every employee can thrive and grow. Marriott International's commitment to equal opportunity employment underscores the respect and dignity afforded to every member of the team, ensuring fair treatment regardless of disability, veteran status, or any other protected category. Gaylord Hotels offers a comprehensive range of benefits aimed at supporting employees and their families, enhancing wellbeing, empowering career growth, and encouraging new adventures. Benefit eligibility varies by role, employment status, position, and location, reflecting the company’s dedication to personalized employee experiences.

The role of Guest Service Expert at Gaylord Hotels is designed to be much more than a typical service job. It invites individuals to enter the hospitality industry not just as employees, but as creators of memorable, unique experiences for guests. While food and drinks are part of the offering, the core of the Guest Service Expert's responsibilities lies in ensuring that every interaction is engaging and that each guest feels truly valued. This role emphasizes proactive service, where employees take initiative in a variety of tasks such as setting tables, effective communication with kitchen staff, direct interaction with guests, serving, and maintaining cleanliness and organization in work areas. The position demands physical stamina, as it requires standing, sitting, or walking for extended periods, often over uneven or slippery surfaces. Physical activity such as lifting, carrying, pushing, and pulling objects up to certain weights is also part of daily duties, along with maintaining a professional appearance and adhering closely to quality and safety standards. Guest Service Experts are expected to handle multiple tasks efficiently and with a positive attitude, contributing to a seamless guest experience that aligns with Gaylord Hotels’ reputation for excellence. This is an excellent opportunity for those looking to start or advance a career in hospitality within a company known for its supportive culture and abundant career opportunities under the Marriott International portfolio. The environment encourages employees or STARs, as they are called within Gaylord, to be their best selves, fostering a sense of purpose and belonging as they grow personally and professionally.