Server- Cocktail/Beverage

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $9.50 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Meal allowance
Employee assistance program

Job Description

Hyatt is a globally recognized hospitality company known for delivering exceptional guest experiences through its diverse portfolio of full-service hotels and resorts. With a focus on quality service, Hyatt prides itself on its caring and attentive associates who strive to make every guest's stay memorable and comfortable. The brand has earned a strong reputation by consistently upholding standards of excellence, ensuring that every interaction contributes positively to the overall dining and lodging experience. Hyatt's commitment to inclusivity and equal opportunity is reflected in its hiring practices, offering employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The role of the cocktail server at Hyatt is pivotal in enhancing the guest experience, particularly in the beverage service area. Cocktail servers are responsible for submitting and presenting guests with their beverage selections, ensuring prompt and accurate delivery of drinks. The position demands a strong knowledge of the drink menu, allowing the server to suggest and recommend libations tailored to the preferences of each guest. Beyond the technical skills, cocktail servers are expected to create a welcoming atmosphere by engaging in casual conversation, contributing to a relaxed and enjoyable setting. Maintaining an attractive, clean, and orderly environment is also essential, as the ambiance significantly influences how guests perceive their service experience.

This role is ideal for candidates passionate about hospitality and eager to work in a fast-paced environment where customer satisfaction is paramount. It offers an opportunity to develop interpersonal and communication skills, expand knowledge of cocktails and beverages, and be part of a dedicated team working to deliver outstanding service. The cocktail server’s style, communication, and service attributes are critical to shaping the guest's impression, making it a rewarding position for those who take pride in excellent guest interaction and teamwork. Hyatt also offers a unique Virtual Reality Experience that allows potential candidates to immerse themselves in a typical day in the life of a hospitality professional within a full-service hotel, providing valuable insight into the role and company culture.

Job Requirements

  • a true desire to satisfy the needs of others in a fast-paced environment
  • refined verbal communication skills
  • availability to work a variety of shifts including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a hospitality or food and beverage role preferred
  • strong verbal communication skills
  • ability to work in a fast-paced environment
  • customer service orientation
  • ability to work a flexible schedule including weekends and holidays

Job Duties

  • submit and present guest beverage selections
  • gain menu knowledge and provide cocktail recommendations
  • engage in casual conversation with guests
  • maintain an attractive and clean setting
  • ensure efficient and attentive service
  • adhere to all health and safety regulations
  • collaborate with team members to enhance guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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