Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Retirement Plan
Paid holidays
Employee meal discounts
sick leave
Employee assistance program
Scholarship Opportunities
Referral program
Early access to earned wages

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. The company is dedicated to creating memorable experiences for kids and families through a combination of great food, interactive games, and celebration venues. Chuck E. Cheese, one of the flagship brands, celebrates over half a million birthdays annually, emphasizing the brand's commitment to being the premier place where children are encouraged to be a kid with safety, fun, and play all integrated. Recognized for its innovation and employee-focused culture, Chuck E. Cheese was honored with the "Best in STEM" award and named one of America's Greatest Workplaces in 2025, reflecting its leadership in both industry development and workplace excellence.

CEC Entertainment operates nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries. Both brands share a mission of delivering not just food but also joy, bonding, and entertainment, solidifying their spots as community hubs for families. The company fosters a diverse and inclusive culture, knowing that a varied workforce enhances creativity, service, and engagement aligned with the broad spectrum of customers who visit these establishments.

This opportunity is for the position of Server at Chuck E. Cheese, a role perfect for first-time job seekers or those looking to build a career in hospitality and entertainment. Servers at Chuck E. Cheese are essential cast members who ensure that guests receive excellent service by delivering food and creating a welcoming, energetic atmosphere. This position requires excellent customer service skills, an enthusiastic personality, and flexibility to work various shifts. Servers are also empowered through cross-training to understand and perform various roles, providing a robust foundation for career advancement, evidenced by the fact that over 60% of managers were promoted internally.

The compensation for this role ranges from $17.13 to $18.13 per hour with additional commission opportunities on memberships and Fun Pass sales, paid bi-weekly. The company also offers a unique "Work Today, Get Paid Tomorrow" program to provide employees quicker access to earned wages, promoting financial flexibility. Working as a Server at Chuck E. Cheese is more than a job; it’s a path to building a career grounded in customer connection, teamwork, and community impact.

The role includes physical activities such as lifting objects up to 50 pounds and spending the shift on feet performing various motions such as bending, kneeling, and walking. The environment is dynamic and may include flashing lights, mechanical sounds, and active interaction with guests and team members. While demanding, it offers a dynamic environment where hospitality, entertainment, and fun intersect.

CEC Entertainment supports its employees with extensive benefits packages personalized by employment type. Full-time employees enjoy medical, dental, vision, life and disability insurance, 401(k) plans with company matching, paid holidays including Thanksgiving and Christmas, and opportunities for advancement and scholarships. Part-time employees also have access to voluntary health insurance options, employee meal discounts, paid sick leave, and the 401(k) retirement plan with vesting. The company strongly emphasizes safety, health, and employee well-being, ensuring workplace accommodations for individuals with disabilities.

In summary, CEC Entertainment's Server position offers a unique blend of hospitality, entertainment, and career growth within a company celebrated for its culture of fun, inclusion, and recognition. If you are energetic, customer-focused, and ready to be part of a vibrant family entertainment team, this role offers a great platform to start or advance your career, supported by comprehensive benefits and innovative compensation options.

Job Requirements

  • Be at least 16 years of age
  • Available to work various shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift
  • Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift
  • Ability to handle job stress and interact effectively with guests and co-workers
  • Willingness to work in an environment with flashing lights, moving mechanical parts, and loud noises

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or hospitality experience helpful but not required
  • Excellent communication and interpersonal skills
  • Ability to work various shifts including evenings and weekends
  • Energetic and enthusiastic personality
  • Ability to lift and carry up to 50 pounds
  • Strong teamwork and multitasking abilities

Job Duties

  • Provide great service as a server by delivering food to guests
  • Engage with guests to ensure a positive dining experience
  • Maintain cleanliness and organization of dining areas
  • Assist in cross-training for various positions to support team flexibility
  • Handle guest inquiries and resolve any service issues professionally
  • Follow health and safety protocols
  • Work effectively under pressure in a dynamic environment

Job Criteria

Experience

Entry Level (1-2 years)


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