Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.90 - $17.90
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Employee meal discounts

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, operating iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. The company is deeply committed to creating fun, engaging, and safe environments where kids and families can eat, play, and celebrate special moments together. Celebrating over half a million birthdays annually, Chuck E. Cheese has established itself as a trusted brand known for its joyful atmosphere and commitment to community support, having donated over $24 million to schools and nonprofit organizations.

CEC Entertainment operates nearly 600 Chuck E. Cheese locations and more than 120 Peter Piper Pizza venues across 45 states and 18 countries, fostering a culture of diversity and inclusion. The company values its employees as essential to the guest experience, emphasizing internal growth with more than 60% of managers promoted from within. Chuck E. Cheese also embraces innovation, recently receiving the “Best in STEM” award and recognition as one of America’s Greatest Workplaces, underscoring their dedication to employee well-being and industry leadership.

The role of Server at CEC Entertainment offers an ideal entry point for first-time job seekers or individuals seeking to build a thriving career in the hospitality and entertainment industry. Servers at Chuck E. Cheese are empowered to provide exceptional customer service by engaging with guests and delivering food with warmth and enthusiasm. This position requires an energetic personality and excellent communication skills to contribute to the family-friendly and fun atmosphere that CEC Entertainment is known for.

This position comes with competitive hourly pay ranging from $16.90 to $17.90 and includes a commission structure based on sales of memberships and Fun Passes, offering the potential for additional earnings. CEC Entertainment also provides its employees with access to a "Work Today, Get Paid Tomorrow" program, allowing staff to access earned wages before traditional pay cycles, which highlights the company’s commitment to employee financial wellness.

In addition to competitive compensation, Servers at Chuck E. Cheese will be involved in various duties that extend beyond food delivery, including maintaining a clean and safe environment, handling guest inquiries, and supporting team members during busy periods. The work environment is dynamic, featuring bright lights and lively sounds typical of a family entertainment center, so adaptability and resilience are important qualities for success in this role.

CEC Entertainment places a strong emphasis on employee health and safety, with rigorous sanitation standards and operational procedures designed to protect both employees and guests. The company also values diversity and inclusion, welcoming applicants from all backgrounds and fostering a supportive work environment where everyone can thrive. With comprehensive training, ample growth opportunities, and a welcoming culture, CEC Entertainment offers a fulfilling and rewarding career path for those passionate about delivering fun and memorable experiences to families.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication and interpersonal skills
  • Must be able to meet physical demands of the job
  • Commitment to upholding company policies and safety standards
  • Legally eligible to work in the United States

Job Qualifications

  • Be at least 16 years of age
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during shifts
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to handle job stress and interact effectively with guests and co-workers
  • Availability to work various shifts

Job Duties

  • Provide excellent customer service by delivering food to guests
  • Engage with guests in a friendly and enthusiastic manner
  • Maintain cleanliness and safety standards in the dining area
  • Handle guest inquiries and resolve issues promptly
  • Assist team members with various tasks during shifts
  • Operate within a dynamic, fast-paced environment
  • Follow all health and sanitation guidelines

Job Criteria

Experience

Entry Level (1-2 years)


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