Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates the iconic brands Chuck E. Cheese, Peter Piper Pizza, and Chuck’s Arcade, creating joyful experiences for families and kids across the United States and internationally. Known for celebrating over half a million birthdays annually, Chuck E. Cheese serves as the ultimate destination where kids can enjoy great food, engaging play, and memorable celebrations. The company is deeply committed to safety and community support, exemplified by its Kid Check program and donations exceeding $24 million to schools and nonprofits. Chuck E. Cheese earned the "Best in STEM" award in 2025 and was named one of America’s Greatest Workplaces, recognizing its dedication to innovation and employee well-being.

Peter Piper Pizza offers a neighborhood pizzeria experience that combines quality food with entertainment to create lifelong memories. Both Chuck E. Cheese and Peter Piper Pizza are dedicated to promoting physical wellness and motor skills development in children through play and attraction features. Together with its franchisees, CEC Entertainment operates nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, fostering a diverse and inclusive culture.

The company is currently hiring for Server positions, an excellent opportunity for first-time job seekers or those looking to build a rewarding career in hospitality and entertainment. Servers at Chuck E. Cheese play a crucial role in delivering outstanding customer service by serving food to guests in a fun and energetic environment. This position offers competitive pay with an attractive commission structure, including commissions from memberships and Fun Pass sales, paid out bi-weekly. Servers are empowered through cross-training in various roles, enabling career growth and development, with over 60% of managers promoted from within.

The Server role involves interaction with guests to ensure an enjoyable dining and entertainment experience, requiring enthusiasm, excellent customer service skills, and the ability to work various shifts. Candidates must be at least 16 years old and physically capable of performing essential job functions such as lifting objects up to 50 pounds and standing or moving throughout their shift. The work environment is dynamic, featuring flashing lights, moving mechanical parts, and loud noises. Chuck E. Cheese prioritizes the health and safety of employees and guests by maintaining rigorous sanitation standards and facilitating reasonable accommodations for individuals with disabilities.

The company values diversity and inclusion and provides comprehensive benefits, including medical, dental, vision, life and disability insurance plans, and a retirement savings program. Additionally, employees enjoy perks like flexible scheduling, meal discounts, scholarships, employee referral programs, and assistance funds during hardships. Chuck E. Cheese embraces a "Work Today, Get Paid Tomorrow" program, offering employees prompt access to earnings, which underscores its innovative approach to employee well-being and financial support. Overall, this opportunity represents an exciting and fulfilling career path within a company that is dedicated to fun, family, and creating lasting memories.

Job Requirements

  • Be at least 16 years of age
  • Available to work various shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during shift
  • Ability to handle job stress and interact effectively with others

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior customer service experience is a plus but not required
  • Ability to communicate effectively with guests and team members
  • Energetic and enthusiastic personality
  • Basic math skills to handle transactions
  • Ability to work flexible hours including nights and weekends

Job Duties

  • Provide excellent customer service to guests
  • Deliver food orders promptly and accurately
  • Assist with maintaining cleanliness and organization in the dining area
  • Handle guest inquiries and resolve issues with professionalism
  • Work collaboratively with team members to ensure smooth operations
  • Uphold health and safety standards
  • Engage guests with enthusiasm to enhance their experience

Job Criteria

Experience

Entry Level (1-2 years)


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