Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck’s Arcade. Known for celebrating over half a million birthdays annually, Chuck E. Cheese has established itself as a premier destination where families and children can enjoy great food, engaging entertainment, and memorable experiences. The brand’s mission is to create the best environment where kids can have fun, play, and celebrate, positioning itself as "Where a Kid Can Be a Kid®." This commitment to safety and community is underscored by initiatives like Kid Check® and donations exceeding $24 million to schools and nonprofits across the country. In recognition of its innovation and dedication to employee well-being, Chuck E. Cheese was awarded "Best in STEM" and named one of America’s Greatest Workplaces in 2025.

Peter Piper Pizza offers a neighborhood pizzeria experience that combines quality food with engaging entertainment to foster lifelong memories. The brand emphasizes inclusive play as an integral part of fun, promoting physical wellness and developmental skills among children through diverse attractions. With nearly 600 Chuck E. Cheese and over 120 Peter Piper Pizza locations spanning 45 states and 18 countries, CEC Entertainment is a powerhouse in the family dining and entertainment space. The company upholds a culture that celebrates diversity, inclusion, and the joy of play, uniting families and communities through shared experiences.

The Server role at Chuck E. Cheese is a dynamic, customer-facing position that plays a crucial part in delivering an outstanding guest experience. Servers at CEC Entertainment provide excellent service by efficiently delivering food orders and ensuring guests have a fun, enjoyable time during their visit. As part of a team environment, Cast Members are cross-trained to handle various tasks and positions, equipping them with diverse skills and opportunities for growth. Over 60% of management positions within the company are filled by promoting from within, reflecting the company's strong commitment to career development and employee advancement.

This position offers multiple earning potentials through commission programs based on Membership and Fun Pass sales, with different rates applicable for exempt and non-exempt employees. Additionally, the company supports employees through the "Work Today, Get Paid Tomorrow" program, providing faster access to earned wages. The role requires energetic individuals who enjoy interacting with families and children, possess excellent customer service skills, and are able to work flexible schedules. Servers must also meet physical demands including lifting up to 50 pounds, standing for extended periods, and maneuvering in a fast-paced, sometimes noisy environment with flashing lights and moving mechanical parts.

The position offers competitive pay and valuable benefits including a 50% meal discount during shifts, flexible scheduling, scholarship opportunities, employee referral programs, and participation in perks and discounts programs. The company also provides the CEC Cares Fund to assist employees facing personal hardships, illustrating its commitment to supporting its workforce beyond the workplace.

CEC Entertainment fosters an inclusive hiring environment, welcoming applicants from diverse backgrounds and experiences. The company is an Equal Opportunity Employer and does not discriminate on any basis protected by federal, state, or local law. Through its dedication to employee growth, safety, and an inclusive culture, Chuck E. Cheese is an exceptional place to start or build a rewarding career in family entertainment and dining.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including nights and weekends
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat for extended periods
  • Ability to handle job stress and interact effectively with guests and coworkers

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Strong communication and interpersonal skills
  • Energetic and enthusiastic personality
  • Ability to work flexible hours and weekends
  • Ability to handle fast-paced environment
  • Basic math skills for processing payments

Job Duties

  • Provide excellent customer service while delivering food to guests
  • Maintain cleanliness and organization of service areas
  • Assist with seating and greeting guests
  • Handle cash and process transactions accurately
  • Support team members in various roles through cross-training
  • Promote memberships and fun passes to customers
  • Ensure safety and sanitation standards are followed

Job Criteria

Experience

Entry Level (1-2 years)


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