Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC is a nationally recognized leader in the family dining and entertainment industry, headquartered in Irving, Texas. The company proudly operates the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands, which have become staples in communities across the United States and internationally. Known for celebrating over half a million birthdays annually and creating lasting joyful memories through fun, food, and play, CEC Entertainment is dedicated to providing a safe and welcoming environment where children and families can enjoy quality entertainment and dining experiences. As a company that deeply values inclusion, community support, and employee well-being, CEC Entertainment has donated over $24 million to schools and nonprofits and received recognition such as the "Best in STEM" award and being named one of America's Greatest Workplaces in 2025.

The role of a Server at Chuck E. Cheese is an exciting opportunity for individuals seeking their first job or those looking to build a dynamic career in the service industry. This position is designed to empower Cast Members to deliver exceptional customer service by engaging in cross-training across various roles within the store. The Server’s primary responsibility is to provide great service by delivering food efficiently and courteously to guests, ensuring their visit is as enjoyable as possible. Servers are an essential part of the guest experience, acting as friendly ambassadors for the brand, balancing the energy of a fun atmosphere with focus on customer satisfaction.

Chuck E. Cheese offers both exempt and non-exempt employment types for this role, with commission opportunities based on sales of memberships and Fun Passes, paid out bi-weekly or according to state law. The company fosters a vibrant and supportive work culture with flexible schedules and numerous benefits, including a 50% discount on meals during shifts, scholarship opportunities, and employee referral programs. Safety and health are paramount, with rigorous health and sanitation standards to protect both employees and guests in a lively environment that involves physical activity such as standing, bending, and lifting. In fulfilling these duties, Servers contribute to a safe, fun, and inclusive environment where kids can truly be kids.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including nights and weekends
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing 0-50 pounds
  • Ability to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shifts
  • Must handle job stress and interact effectively with guests and co-workers
  • Willingness to comply with health and sanitation standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Energetic and enthusiastic personality
  • Basic math skills for handling transactions
  • Ability to follow instructions and company policies

Job Duties

  • Provide great service as they deliver food to the guests
  • Assist guests with menu selections and answer questions
  • Maintain cleanliness and organization of the dining area
  • Collaborate with team members to ensure smooth operations
  • Adhere to health and safety standards
  • Handle customer inquiries and resolve complaints professionally
  • Participate in training and development activities

Job Criteria

Experience

Entry Level (1-2 years)


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