Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
50% discount on meals during shift
flexible schedules
scholarships
Perks and Discounts programs
Employee Referral Program
CEC Cares Fund

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, prominently operating the well-known Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. These brands have built a strong reputation for offering engaging dining and play experiences that bring families together. Chuck E. Cheese is famous for hosting over half a million birthdays annually, making it a cherished destination where kids can enjoy fun, food, and play in a safe, welcoming environment. The company places a high priority on safety measures through programs like Kid Check and supports community initiatives by donating more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese was honored with the "Best in STEM" award and was recognized as one of America’s Greatest Workplaces, which underscores the company’s commitment to innovation, employee well-being, and workplace culture. Meanwhile, Peter Piper Pizza offers a neighborhood pizzeria experience featuring quality food and entertaining attractions that promote physical wellness and motor skill development in children, embracing the philosophy that "The Fun is Baked In." CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, creating a robust and diverse presence in the family entertainment sector. The company fosters a culture of diversity and inclusion and emphasizes fun and play as unifying elements for families everywhere. For more information, visit chuckecheese.com and peterpiperpizza.com.

The Server role at Chuck E. Cheese is an excellent opportunity especially suitable for first-time job seekers or individuals seeking to build an exciting career in customer service within a fun family-oriented environment. The position is designed to empower Cast Members through comprehensive cross-training in various roles, allowing for growth and skill development. Over 60% of their managers have been promoted from within, highlighting the potential for advancement. Servers are responsible for delivering excellent service by providing guests with their food orders promptly and courteously. This role requires enthusiastic and energetic individuals who are eager to interact with customers and contribute to a positive dining experience. Paid on a competitive basis, the compensation plan varies by exempt or non-exempt status, with commissions tied to membership and Fun Pass sales, paid bi-weekly unless otherwise mandated. Additional incentives include the "Work Today, Get Paid Tomorrow" program, which allows employees immediate access to their earnings, enhancing financial flexibility. The position also offers flexible scheduling to accommodate diverse availability, making it an attractive choice for students or part-time workers. At Chuck E. Cheese, health and safety are paramount, with stringent sanitation standards to protect guests and employees alike. Overall, this role offers a dynamic work environment involving physical activity such as lifting and standing for extended periods, along with the opportunity to be part of a company that values its employees and their career development.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including nights and weekends
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push/pull, walk and squat during shift
  • Ability to handle job stress and interact effectively with guests and co-workers

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is a plus
  • Strong communication and interpersonal skills
  • Ability to work effectively as part of a team
  • Energetic and enthusiastic personality
  • Basic math skills for handling transactions
  • Willingness to learn and adapt to new tasks and responsibilities

Job Duties

  • Provide excellent customer service by delivering food to guests in a timely manner
  • Maintain cleanliness and organization of service areas
  • Assist in cross-training for various positions to improve operational efficiency
  • Promote and sell memberships and Fun Passes to guests
  • Handle customer inquiries and resolve issues professionally
  • Adhere to safety and sanitation standards throughout all duties
  • Participate in team activities and contribute to a positive work environment

Job Criteria

Experience

Entry Level (1-2 years)


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