Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment is a cornerstone for families looking for fun, food, and play. The company is passionate about creating lasting joyful memories and providing safe, engaging environments where kids and families can bond and celebrate special moments like birthdays. Through its commitment to safety initiatives like Kid Check and substantial community support, including over $24 million donated to schools and nonprofits, CEC Entertainment embodies a culture that values inclusivity, well-being, and innovation.

At Chuck E. Cheese, the focus is on fostering an environment where both employees and guests enjoy a spirited and supportive atmosphere. With programs designed to encourage employee growth, over 60% of managers are promoted from within, underscoring the company’s dedication to career development. The "Work Today, Get Paid Tomorrow" program enhances employee financial flexibility by allowing paychecks to be accessed promptly, reflecting the company’s employee-centric values.

The role of Server at CEC Entertainment is essential in delivering a great experience for guests. Servers provide excellent customer service by delivering food to guests efficiently while maintaining a lively and enthusiastic demeanor. This position is particularly suited for first-time job seekers or those looking to build a career in the hospitality and entertainment industry. Employees in this role receive comprehensive cross-training, gaining skills that empower them to succeed in various positions within the company. The environment is dynamic and fast-paced, requiring energy, good interpersonal skills, and the ability to work well under pressure. Servers are integral to the vibrant atmosphere that makes Chuck E. Cheese a unique destination for family entertainment.

Compensation for servers includes the potential for commissions on sales of memberships and Fun Passes, which vary depending on exempt or non-exempt status, paid out bi-weekly. Benefits provided underpin a supportive workplace, including competitive pay, flexible schedules, a 50% meal discount during shifts, scholarships, perks and discounts programs, employee referral incentives, and assistance programs for employees in crisis. The job also demands physical stamina, requiring the ability to lift or carry objects weighing up to 50 pounds and to remain active through standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting during shifts.

CEC Entertainment is committed to ensuring a safe, inclusive, and healthy work environment by adhering to rigorous health and sanitation standards. It fosters diversity and non-discrimination, believing the workforce should mirror the diverse guests it serves. As an Equal Opportunity Employer, CEC Entertainment welcomes candidates from all backgrounds, ensuring equal access to job opportunities and growth.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing 0-50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during shifts
  • Ability to handle job stress and interact effectively with guests and co-workers

Job Qualifications

  • Be at least 15 years of age
  • Demonstrated excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to work in a fast-paced, dynamic environment
  • Strong interpersonal and communication skills
  • Willingness to learn and perform various job functions
  • Comfortable interacting with children and families

Job Duties

  • Provide excellent customer service as you deliver food to guests
  • Cross-train in various roles to enhance service skills
  • Engage with guests to ensure a fun and safe environment
  • Handle menu and membership sales to meet commission goals
  • Lift and carry objects weighing up to 50 pounds as required
  • Maintain cleanliness and organization of service areas
  • Work flexible shifts to support restaurant operations

Job Criteria

Experience

Entry Level (1-2 years)


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