Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $11.00 - $15.13
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands. The company specializes in creating engaging and joyful environments for kids and families, making it a popular destination for celebrations such as birthdays and family outings. Chuck E. Cheese is renowned for its commitment to combining fun, food, and play to offer memorable experiences where children can feel free to be themselves. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment is a prominent player in the leisure and entertainment industry.

CEC Entertainment fosters a workplace culture that values diversity, inclusion, and employee well-being. The organization has been recognized for its efforts in both innovation and maintaining a supportive work environment, earning accolades such as the "Best in STEM" award and being named one of America’s Greatest Workplaces. They prioritize safety through programs like Kid Check® and emphasize community support, having donated more than $24 million to schools and nonprofits. This dedication to community and employee development creates a stable and inspiring environment for both staff and guests.

The Server role at Chuck E. Cheese offers an exciting opportunity for those interested in customer service within a family-friendly, energetic setting. As a Server, you will be responsible for delivering excellent service by providing guests with their meals efficiently and courteously. This position is ideal for first-time job seekers as well as those looking to build a career in the hospitality or entertainment sectors. The company supports employees through cross-training in various positions, empowering team members to develop versatile skills and advance their careers internally, as demonstrated by the fact that over 60% of managers are promoted from within.

The Server position is paid hourly, offering a competitive wage between $11.00 and $15.13 depending on experience and role classification. Furthermore, there is attractive commission potential for Membership and Fun Pass sales, with payouts made bi-weekly, helping employees increase their earnings. Chuck E. Cheese also offers a "Work Today, Get Paid Tomorrow" program, allowing employees to access their wages faster.

Servers enjoy a variety of benefits designed to enhance their work-life balance and professional growth, including a 50% meal discount during shifts, flexible scheduling to accommodate different availability, scholarship programs, and a referral incentive. Additional company-led initiatives like the CEC Cares Fund provide financial assistance during personal emergencies, reflecting the company’s commitment to employee welfare.

Health and safety are paramount, with rigorous sanitation standards and operational protocols that meet or exceed local requirements to safeguard both employees and guests. The job environment involves colorful and dynamic lighting, mechanical rides, and energetic atmospheres, providing a vibrant and enjoyable workspace. Physical demands include lifting up to 50 pounds and maintaining active movement such as standing, bending, and walking throughout shifts.

Overall, working as a Server at Chuck E. Cheese with CEC Entertainment means joining a supportive, inclusive team dedicated to delivering unparalleled fun and service. The position not only offers competitive pay and benefits but also a pathway to growth within a respected industry leader in family entertainment.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including evenings, weekends, and holidays
  • Must be able to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during scheduled shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to handle job stress and interact effectively with guests and coworkers

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is beneficial but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and dynamic environment
  • Energetic and enthusiastic personality
  • Willingness to learn and take on various roles within the team

Job Duties

  • Provide excellent customer service by delivering food to guests in a timely and courteous manner
  • Maintain cleanliness and organization of the dining and serving areas
  • Assist guests with questions and ensure a positive dining experience
  • Follow all safety and sanitation guidelines during food handling and service
  • Participate in cross-training and support other team members as needed
  • Handle cash and process payments accurately
  • Promote and sell memberships and Fun Passes to guests

Job Criteria

Experience

Entry Level (1-2 years)


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