Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. This company proudly operates some of the most iconic brands in the industry, including Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has established itself as a household name synonymous with fun, food, and family enjoyment. The company is dedicated to creating joyful, lasting memories for children and families by providing safe, engaging, and entertaining environments where kids can truly be themselves.

Chuck E. Cheese celebrates over half a million birthdays annually and is well known for its commitment to safety and community support, exemplified by its Kid Check program and donations exceeding $24 million to schools and nonprofit organizations. The company has garnered multiple accolades, such as the "Best in STEM" award and being named one of America’s Greatest Workplaces, highlighting its commitment to innovation, employee well-being, and industry leadership. Meanwhile, Peter Piper Pizza offers a unique neighborhood pizzeria experience focused on quality food and engaging entertainment with the motto "The Fun is Baked In," fostering connection and wellness among families and communities.

The role currently available is that of a Server, who plays an essential part in the guest experience by providing excellent service and delivering food to customers. This position is ideal for first-time job seekers or those looking to build an exciting career within the company, as CEC encourages career growth with more than 60% of managers promoted from within. Servers are empowered through cross-training in a variety of positions, enhancing their skills and versatility.

Employment type includes both exempt and non-exempt categories with an attractive commission pay structure. Exempt employees have the potential to earn commissions ranging from $0.50 to $10.00 per Membership sold and $0.15 to $3.00 for each Fun Pass sold, with payments made bi-weekly unless state law requires otherwise. Non-exempt employees have commission potentials from $2.00 to $8.00 per Membership and $0.60 to $2.40 per Fun Pass, paid bi-weekly as well. Additionally, Chuck E. Cheese promotes a "Work Today, Get Paid Tomorrow" program, allowing employees to access their earnings promptly without waiting for the typical payroll cycle.

Servers at CEC Entertainment enjoy competitive pay and numerous benefits, including a 50% discount on meals during shifts, flexible scheduling, scholarships, perks and discounts programs, employee referral incentives, and access to the CEC Cares Fund, which supports employees during emergencies. The environment is dynamic, involving physical activity such as standing, bending, kneeling, and lifting up to 50 pounds. This role requires interaction with customers and coworkers in an energetic and enthusiastic setting, making excellent customer service skills crucial.

CEC Entertainment prioritizes health and safety, maintaining rigorous health and sanitation standards that meet or exceed local requirements. The work environment includes features like flashing lights, moving mechanical parts, and loud noises, requiring employees to be adaptable and able to handle job stress effectively. Reasonable accommodations are provided to enable individuals with disabilities to perform essential job functions.

The company also embraces diversity and inclusion, welcoming candidates from all backgrounds and ensuring equal employment opportunities without discrimination based on race, gender identity, age, disability, veteran status, or any other protected class. Working at CEC Entertainment means being part of a vibrant, supportive culture that values fun, family, and community connection, while offering career development and a fulfilling workplace experience.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including nights and weekends
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects up to 50 pounds
  • Capability to stand, bend, kneel, reach, push, pull, walk, and squat during shifts
  • Ability to handle job stress and interact effectively with others

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service or food service experience a plus but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced and team-oriented environment
  • Energetic and enthusiastic personality
  • Basic math skills for handling transactions
  • Willingness to learn and be cross-trained in multiple positions

Job Duties

  • Provide excellent customer service while delivering food to guests
  • Engage with customers in a friendly and enthusiastic manner
  • Cross-train and perform various roles to support team needs
  • Maintain cleanliness and organization of the dining area
  • Handle physical tasks including lifting, bending, and standing for extended periods
  • Adhere to health and sanitation standards and safety protocols
  • Work flexible shifts and adapt to a dynamic work environment

Job Criteria

Experience

Entry Level (1-2 years)


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