Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates iconic brands including Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade, delivering fun and joy to families across the globe. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, CEC Entertainment has established itself as a trusted name where families come together to eat, play, and celebrate special moments. The company's commitment to safety, community support, and diversity underscores its mission to create a welcoming environment for all. Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. Their innovative safety programs like Kid Check® and generous community donations exceeding $24 million to schools and nonprofits reflect their deep-rooted values.

Now hiring servers, CEC Entertainment offers a great opportunity for first-time job seekers or individuals looking to build an exciting career in the hospitality industry. Servers at Chuck E. Cheese play a pivotal role in delivering outstanding service by ensuring guests have a memorable dining experience. This entry-level position provides cross-training across different roles, empowering Cast Members to grow and succeed. Over 60% of managers at CEC Entertainment have been promoted from within, demonstrating the company's strong commitment to employee development. The pay structure includes commission potential varying by exempt status, with commissions paid bi-weekly. Servers enjoy competitive pay, a 50% discount on meals during shifts, flexible scheduling, scholarships, perks and discounts programs, an employee referral program, and access to the CEC Cares Fund designed to support employees in times of need.

The work environment may involve standing, bending, kneeling, reaching, and walking during shifts, with some physical demands such as lifting or carrying objects weighing up to 50 pounds. Employees must be able to handle job stress and work effectively with guests and co-workers in an environment with flashing lights, moving mechanical parts, and loud noises. The company prioritizes a safe and healthy workplace, adhering to rigorous health and sanitation standards that meet or exceed local requirements. Reasonable accommodations are available to ensure team members with disabilities can perform their roles. As an Equal Opportunity Employer, CEC Entertainment values diversity and inclusion, fostering a culture that embraces a variety of backgrounds, experiences, and perspectives.

By joining CEC Entertainment as a server, individuals become part of a dynamic team that prioritizes fun, family, and food. The role offers valuable experience in customer service and teamwork, and is ideal for those with an energetic and enthusiastic personality who enjoy working in a lively, fast-paced environment. Whether starting a career journey or seeking a rewarding role in the hospitality field, servers at Chuck E. Cheese are essential in creating the memorable experiences that define the brand as the place Where a Kid Can Be a Kid®. With recognized accolades such as the "Best in STEM" award and designation as one of America’s Greatest Workplaces, CEC Entertainment reflects industry leadership not only in entertainment but also as an employer of choice.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during scheduled shifts
  • Ability to handle job stress and work effectively with others

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality is a plus
  • Excellent communication and interpersonal skills
  • Energetic and enthusiastic personality
  • Ability to multitask in a fast-paced environment
  • Strong team player with a positive attitude

Job Duties

  • Provide great service by delivering food to guests
  • Assist guests with menu selections and answer questions
  • Maintain cleanliness and organization of dining area
  • Collaborate with kitchen staff to ensure timely orders
  • Handle guest requests and resolve issues promptly
  • Follow all health and safety regulations
  • Promote membership and Fun Pass sales as part of customer interactions

Job Criteria

Experience

Entry Level (1-2 years)


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