Chuck E. Cheese logo

Server - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Health Insurance
Opportunities for advancement
flexible schedule
Referral program
Vision Insurance

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment. The company proudly operates the iconic Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade brands, providing memorable experiences in more than 700 locations across 45 states and 18 countries. Chuck E. Cheese is a beloved destination where families gather to celebrate occasions like birthdays, enjoying quality food, fun, and games. The company is deeply committed to safety and community support, with programs such as Kid Check that enhance security and donations exceeding $24 million to schools and nonprofit organizations. In 2025, Chuck E. Cheese was honored with the "Best in STEM" award and recognized as one of America's Greatest Workplaces, underlining its dedication to innovation and employee well-being.

Peter Piper Pizza offers a local pizzeria experience that combines great food with engaging entertainment, aiming to create lasting memories for families and communities. Both Chuck E. Cheese and Peter Piper Pizza promote physical wellness and motor skills development in children through their varied attractions. At CEC Entertainment, the culture of diversity, inclusion, and fun is central to its mission, making it a vibrant place where every family is welcomed and valued.

The Server role at Chuck E. Cheese is an exciting opportunity for both first-time job seekers and career builders. Servers play a vital part in delivering exceptional guest experiences by providing great service and ensuring guests enjoy delicious food in a fun environment. CEC emphasizes empowering its Cast Members through cross-training in multiple positions, creating a dynamic work environment that fosters professional growth. More than 60% of management positions have been filled through promotions from within, showcasing the company’s commitment to career advancement.

This position is available in exempt and non-exempt capacities, with commission structures rewarding performance. Exempt employees can earn commission ranging from $0.50 to $10.00 per Membership sold and $0.15 to $3.00 per Fun Pass sold, while non-exempt employees earn between $2.00 to $8.00 per Membership and $0.60 to $2.40 per Fun Pass, with commissions paid bi-weekly unless state law dictates otherwise. The company also offers a "Work Today, Get Paid Tomorrow" program, providing quick access to earnings, supporting financial flexibility.

Servers must be energetic, enthusiastic, and customer-service oriented, capable of managing various physical tasks like lifting objects up to 50 pounds, standing, bending, and walking during shifts. The work environment includes exposure to flashing lights, mechanical parts, and noise, requiring adaptability and stress management skills. Safety and health are top priorities at Chuck E. Cheese, with rigorous sanitation standards and operational procedures designed to protect employees and guests alike.

Overall, the Server position at CEC Entertainment offers competitive pay, flexible schedules, and valuable employee perks such as a 50% discount on meals during shifts, scholarship opportunities, referral programs, and a dedicated fund to assist employees during emergencies. It is a rewarding role for individuals passionate about delivering quality service and creating joyful experiences for families in a fun and dynamic environment.

Job Requirements

  • Be at least 15 years of age
  • Available to work various shifts including nights, weekends, and holidays
  • Excellent customer service skills
  • Energetic and enthusiastic personality
  • Ability to lift or carry objects weighing up to 50 pounds
  • Ability to stand, bend, kneel, reach, push, pull, walk, and squat during the shift
  • Ability to handle job stress and interact effectively with guests and coworkers
  • Willingness to comply with health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or food service is an advantage
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Energetic and enthusiastic personality
  • Willingness to learn and cross-train in multiple roles
  • Basic math skills for handling transactions

Job Duties

  • Provide excellent customer service to guests
  • Deliver food orders promptly and accurately to customers
  • Maintain cleanliness and organization of serving areas
  • Assist with seating guests and managing guest inquiries
  • Handle transactions and process payments as required
  • Collaborate with team members to ensure smooth operation
  • Adhere to safety and sanitation guidelines during all shifts

Job Criteria

Experience

Entry Level (1-2 years)


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